Available to hire
I am a creative and customer-focused professional with experience in customer service, administration, and freelance photography. I am passionate about resolving customer issues, managing social media content, and capturing authentic moments through photography. I enjoy visual storytelling, collaborating with teams, and consistently achieving high customer satisfaction.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Bulgarian
Advanced
Turkish
Advanced
English
Fluent
Russian
Advanced
Portuguese
Advanced
Work Experience
Freelance Photographer at Self-employed
January 1, 2024 - June 22, 2024Captured events, portraits, and performances. Directed and edited visual content. Built personal brand and visual identity.
Customer Service Representative at Teleperformance
November 1, 2023 - June 22, 2024Clear communication, empathy & soft skills. Maintained product & software knowledge. Assisted customers via multiple channels. Delivered results independently and in teams. Performance-focused problem solving.
Logistics Solutions at DSV, Venlo, Netherlands
May 1, 2023 - August 1, 2023Worked within logistics solutions sector, details of responsibilities not provided.
Sales Agent at Wyndham Hotels & Resorts, Sitel Bulgaria
February 1, 2022 - December 31, 2022Sales and marketing. Negotiation and customer care. Tracking results and resolving issues.
Customer Support Ambassador for Airbnb at Telus International
June 1, 2019 - September 1, 2021Handled guest services and support. Problem solving and critical thinking. Adaptability and accountability.
Education
Qualifications
Industry Experience
Travel & Hospitality, Media & Entertainment, Professional Services, Transportation & Logistics, Retail
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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