Mona Farid

Directed marketing for Muslim Heritage Day 2025, attracting 40,000+ attendees through campaigns, coverage, and outreach. Executed social media strategy driving an 858% surge in Instagram engagement in two months. Managed vendor relations, coordinated logistics, and oversaw digital/print asset production for consistent branding.

Provided outstanding customer service by offering highly personalized styling consultations in-person and on the phone. Supported store visuals and merchandising, and contributed to a better customer shopping experience. Managed POS transactions including sales, refunds, and exchanges, ensuring accuracy.

Provided executive support to CEO, managed scheduling, correspondence, and high-level administrative tasks. Assisted with document management and internal communications.