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Graphic designer and communications professional with experience across event roles, customer service, and sustainability-focused marketing. Confident in fast-paced, team-based environments with strong attention to detail and reliable problem-solving under pressure. Design work includes exhibition poster/board layouts, interactive PDFs, magazine/print production, and social media content support. Known for clear communication, collaborative working style, and adapting quickly to changing priorities while keeping projects on schedule.…Graphic designer and communications professional with experience across event roles, customer service, and sustainability-focused marketing. Confident in fast-paced, team-based environments with strong attention to detail and reliable problem-solving under pressure. Design work includes exhibition poster/board layouts, interactive PDFs, magazine/print production, and social media content support. Known for clear communication, collaborative working style, and adapting quickly to changing priorities while keeping projects on schedule.

Mia Chapman

Graphic Designer, Illustrator, Content Designer, +1

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Graphic designer and communications professional with experience across event roles, customer service, and sustainability-focused marketing. Confident in fast-paced, team-based environments with strong attention to detail and reliable problem-solving under pressure. Design work includes exhibition poster/board layouts, interactive PDFs, magazine/print production, and social media content support. Known for clear communication, collaborative working style, and adapting quickly to changing priorities while keeping projects on schedule.…Graphic designer and communications professional with experience across event roles, customer service, and sustainability-focused marketing. Confident in fast-paced, team-based environments with strong attention to detail and reliable problem-solving under pressure. Design work includes exhibition poster/board layouts, interactive PDFs, magazine/print production, and social media content support. Known for clear communication, collaborative working style, and adapting quickly to changing priorities while keeping projects on schedule.

Available to hire

Graphic designer and communications professional with experience across event roles, customer service, and sustainability-focused marketing. Confident in fast-paced, team-based environments with strong attention to detail and reliable problem-solving under pressure.

Design work includes exhibition poster/board layouts, interactive PDFs, magazine/print production, and social media content support. Known for clear communication, collaborative working style, and adapting quickly to changing priorities while keeping projects on schedule.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Graphic Designer (Woodcraft Folk Folk / Remote) at Woodcraft Folk

July 1, 2025 - April 30, 2026

Designed and edited 15 exhibition poster boards for the travelling exhibition “100 Objects Spanning 100 Years”, exploring Woodcraft Folk history. Created additional boards and collage elements to drive engagement. Produced layout plans for the main exhibition at Rochdale Pioneer Museum and designed the layout for a large-print guide. Built an interactive PDF in InDesign/Adobe Acrobat and supported website updates using Google Sites. Coordinated outputs to keep the project deliverables consistent across venues.

Freelance Graphic Designer for B13 Community Magazine (Sustainability West Midlands) at B13 Community Magazine / Sustainability West Midlands

January 1, 2025 - February 28, 2025

Designed and formatted a 32-page edition of the Moseley B13 local volunteer-run magazine using InDesign. Collaborated with an editorial team in a virtual setting and ensured the publication met tight print deadlines. Produced formatted layouts under time pressure while maintaining quality and consistency across pages and assets.

Event Assistant / Graphic Designer Volunteer at Birmingham Design Festival 2024

February 1, 2024 - December 31, 2024

Assisted with venue operations and event delivery by helping with event setup, ticket/check-in processes, and on-the-day support. Collaborated with the Communications and Marketing Office for sustainability-focused social media content, contributing to scheduling, monitoring analytics, copywriting, and feedback reporting. Followed style guides to deliver audience-facing content and created formatted internal reports and presentation materials using Canva and other tools.

Graphic Designer for B13 Community Magazine (Remote / Editorial support) at B13 Community Magazine / Sustainability West Midlands

January 1, 2024 - June 30, 2024

Supported design and production tasks for community magazine editions, working with the editorial team to format content to print-ready specifications. Helped ensure schedules and deadlines were met, and contributed to keeping the magazine production workflow running smoothly in a virtual environment.

Event Ticket Sellers & Event Support (Remote) at Godiva Festival, Coventry

August 1, 2021 - December 31, 2022

Supported the festival ticketing and entry process by checking tickets, scanning wristbands and helping with crowd/event flow. Provided friendly customer support, handled general questions on the spot, and resolved issues quickly. Worked closely with other team members to ensure smooth operations during high-volume shifts. Assisted with event setup and processed transactions/orders efficiently while ensuring accuracy and adherence to procedures.

Customer Service Representative (Remote) at Ticket Sellers & Event Venue | Remote

January 1, 2021 - January 1, 2025

Handled large volumes of customer queries via phone and email. Processed ticket sales, refunds, and instalment payments accurately and efficiently. Managed customer expectations with professionalism and empathy. Used tools such as Slack, Trello, and Live Agent to stay organized and synchronized with the online team, escalating issues to the appropriate departments when needed.