I am a 26-year-old professional based in Malta with a Master's in Digital Marketing. I have a background in Business Administration and a passion for digital marketing and social media management. I enjoy exploring new trends and strategies to connect with audiences effectively. In my professional journey, I've held roles in customer service and social media management. I'm always eager to learn and grow in my field, and I strive to create meaningful connections through my work.…

Michaela Cassar

I am a 26-year-old professional based in Malta with a Master's in Digital Marketing. I have a background in Business Administration and a passion for digital marketing and social media management. I enjoy exploring new trends and strategies to connect with audiences effectively. In my professional journey, I've held roles in customer service and social media management. I'm always eager to learn and grow in my field, and I strive to create meaningful connections through my work.…

Available to hire

I am a 26-year-old professional based in Malta with a Master’s in Digital Marketing. I have a background in Business Administration and a passion for digital marketing and social media management. I enjoy exploring new trends and strategies to connect with audiences effectively.

In my professional journey, I’ve held roles in customer service and social media management. I’m always eager to learn and grow in my field, and I strive to create meaningful connections through my work.

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Language

Maltese
Fluent
English
Fluent

Work Experience

Customer Care Sales and Service Representative at HSBC
June 1, 2022 - October 10, 2025
Provided high-quality customer service and support to clients, focusing on their banking needs and inquiries.
Executive Administrator at Victim Support Malta
June 1, 2022 - Present
Managed administrative tasks and provided support for various projects and stakeholders.
Social Media Manager at Victim Support Malta
January 1, 2023 - Present
Designed and implemented social media strategies to enhance the organization's online presence.
Customer Care Sales and Service Representative at HSBC
June 1, 2022 - October 10, 2025
Handled customer inquiries and provided support across various banking services, ensuring a high level of customer satisfaction.
Executive Administrator at Victim Support Malta
June 1, 2022 - Present
Supported the organization's mission by managing administrative tasks and coordinating support services for victims.
Social Media Manager at Victim Support Malta
June 1, 2022 - Present
Developed and executed social media strategies to raise awareness about the organization's services and engage with the community.

Education

Bachelor of Commerce in Marketing and Banking at G.F. Abela Junior College
January 1, 2017 - January 1, 2020
Master of Science in Strategic Management and Digital Marketing at University of Malta
January 1, 2021 - January 1, 2022
Master of Science in Strategic Management at G. F. Abela Junior College
January 1, 2021 - January 1, 2022
Bachelor of Commerce in Marketing and Banking at University of Malta
January 1, 2017 - January 1, 2020

Qualifications

Junior College Principal's Award Certificate
January 11, 2030 - October 10, 2025