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I am a QA professional with 14+ years delivering software quality across mobile, web, ERP, and SAP in Agile environments. I have a proven track record managing multiple projects across Retail, Real Estate, Supply Chain, Sports, and Location-Based Technology, driving high-quality releases. I bring deep expertise across the full testing lifecycle including test planning, strategy, execution, defect management, and automation, with hands-on proficiency in Azure DevOps, Jira, QASE, Postman, and Appium. I am ISTQB certified at CTAL-TM, CT-TAE, and CTFL, and I leverage AI-assisted tools to streamline test case creation, automate ticket generation, analyze requirements, and integrate with Jira and Confluence to improve planning accuracy and test coverage.…I am a QA professional with 14+ years delivering software quality across mobile, web, ERP, and SAP in Agile environments. I have a proven track record managing multiple projects across Retail, Real Estate, Supply Chain, Sports, and Location-Based Technology, driving high-quality releases. I bring deep expertise across the full testing lifecycle including test planning, strategy, execution, defect management, and automation, with hands-on proficiency in Azure DevOps, Jira, QASE, Postman, and Appium. I am ISTQB certified at CTAL-TM, CT-TAE, and CTFL, and I leverage AI-assisted tools to streamline test case creation, automate ticket generation, analyze requirements, and integrate with Jira and Confluence to improve planning accuracy and test coverage.

Michael Bien Chua

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I am a QA professional with 14+ years delivering software quality across mobile, web, ERP, and SAP in Agile environments. I have a proven track record managing multiple projects across Retail, Real Estate, Supply Chain, Sports, and Location-Based Technology, driving high-quality releases. I bring deep expertise across the full testing lifecycle including test planning, strategy, execution, defect management, and automation, with hands-on proficiency in Azure DevOps, Jira, QASE, Postman, and Appium. I am ISTQB certified at CTAL-TM, CT-TAE, and CTFL, and I leverage AI-assisted tools to streamline test case creation, automate ticket generation, analyze requirements, and integrate with Jira and Confluence to improve planning accuracy and test coverage.…I am a QA professional with 14+ years delivering software quality across mobile, web, ERP, and SAP in Agile environments. I have a proven track record managing multiple projects across Retail, Real Estate, Supply Chain, Sports, and Location-Based Technology, driving high-quality releases. I bring deep expertise across the full testing lifecycle including test planning, strategy, execution, defect management, and automation, with hands-on proficiency in Azure DevOps, Jira, QASE, Postman, and Appium. I am ISTQB certified at CTAL-TM, CT-TAE, and CTFL, and I leverage AI-assisted tools to streamline test case creation, automate ticket generation, analyze requirements, and integrate with Jira and Confluence to improve planning accuracy and test coverage.

Available to hire

I am a QA professional with 14+ years delivering software quality across mobile, web, ERP, and SAP in Agile environments. I have a proven track record managing multiple projects across Retail, Real Estate, Supply Chain, Sports, and Location-Based Technology, driving high-quality releases.

I bring deep expertise across the full testing lifecycle including test planning, strategy, execution, defect management, and automation, with hands-on proficiency in Azure DevOps, Jira, QASE, Postman, and Appium. I am ISTQB certified at CTAL-TM, CT-TAE, and CTFL, and I leverage AI-assisted tools to streamline test case creation, automate ticket generation, analyze requirements, and integrate with Jira and Confluence to improve planning accuracy and test coverage.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior Test Consultant (Mobile) at Endgame Global

August 1, 2024 - Present

Lead end-to-end testing processes for Android and iOS apps across multiple devices, OS versions, and location-based scenarios using QASE; applied AI-assisted tooling to streamline test case creation from business requirements; performed Production Validation Testing per release; maintained Confluence docs with features, issues, and test outcomes; collaborated with developers and POs to drive data-driven quality decisions.

Senior Test Analyst (Mobile & Web) at Guardian Pty Ltd

November 1, 2020 - July 1, 2024

Established testing and defect resolution processes from the ground up; developed and executed manual and automated E2E test cases in Azure Test Plans; performed API testing with Postman; mentored offshore QA resources; facilitated Agile ceremonies; delivered stakeholder product demos for each production release.

Test Analyst (ERP) at Brightstar Logistics Australia

November 1, 2018 - November 1, 2020

Developed and executed E2E test cases for WMS Sourcing and Forward Logistics across multiple countries; performed API testing via Postman and SoapUI; managed offshore resource tasks and automation scripting; coordinated with PMs on testing activities and escalated critical risks to the Test Manager.

Test Analyst (Mobile, Web & Salesforce) at GameDay Australia

May 1, 2018 - November 1, 2018

Executed system, regression, usability, E2E, API, mobile, and payment gateway testing based on user stories and acceptance criteria; supervised offshore testers and managed daily status reporting to stakeholders; coordinated with the automation team to update scripts for new releases.

Test Analyst / Test Manager (SAP) at DXC Technology Philippines

October 1, 2014 - April 1, 2018

Delivered SAP-HCM and SAP-MM testing for Coles Australia and P&G; managed four simultaneous projects across regions and time zones on schedule; achieved zero critical defects; coordinated across cross-functional teams in SAP testing.

Test Analyst / Associate Software Engineer at Accenture Philippines

October 1, 2011 - October 1, 2014

Delivered E2E testing for Best Buy and Walmart e-commerce platforms, and PEXA's land registry application; secured accreditation from four major Australian banks.