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I’m a senior technical content writer and editor with 15 years of experience helping cybersecurity and enterprise-technology teams turn complex, quantitative, and qualitative source material into clear reporting for technical, business, and executive audiences. I synthesize SME input, internal research, performance data, and trend analysis to create polished web content, reports, case studies, and campaign materials—and I’m known for maintaining quality while managing multiple deadlines across distributed teams. I’m also deeply hands-on with content strategy and optimization. From improving Claroty web traffic and Cisco Duo organic performance through search-informed rewrites, to building scalable style guides and editorial standards, I focus on clarity, accuracy, and measurable outcomes. I use generative AI thoughtfully to streamline analysis, summarization, editing, and content operations while keeping human judgment at the center of every final deliverable.…I’m a senior technical content writer and editor with 15 years of experience helping cybersecurity and enterprise-technology teams turn complex, quantitative, and qualitative source material into clear reporting for technical, business, and executive audiences. I synthesize SME input, internal research, performance data, and trend analysis to create polished web content, reports, case studies, and campaign materials—and I’m known for maintaining quality while managing multiple deadlines across distributed teams. I’m also deeply hands-on with content strategy and optimization. From improving Claroty web traffic and Cisco Duo organic performance through search-informed rewrites, to building scalable style guides and editorial standards, I focus on clarity, accuracy, and measurable outcomes. I use generative AI thoughtfully to streamline analysis, summarization, editing, and content operations while keeping human judgment at the center of every final deliverable.

Michael Parker

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I’m a senior technical content writer and editor with 15 years of experience helping cybersecurity and enterprise-technology teams turn complex, quantitative, and qualitative source material into clear reporting for technical, business, and executive audiences. I synthesize SME input, internal research, performance data, and trend analysis to create polished web content, reports, case studies, and campaign materials—and I’m known for maintaining quality while managing multiple deadlines across distributed teams. I’m also deeply hands-on with content strategy and optimization. From improving Claroty web traffic and Cisco Duo organic performance through search-informed rewrites, to building scalable style guides and editorial standards, I focus on clarity, accuracy, and measurable outcomes. I use generative AI thoughtfully to streamline analysis, summarization, editing, and content operations while keeping human judgment at the center of every final deliverable.…I’m a senior technical content writer and editor with 15 years of experience helping cybersecurity and enterprise-technology teams turn complex, quantitative, and qualitative source material into clear reporting for technical, business, and executive audiences. I synthesize SME input, internal research, performance data, and trend analysis to create polished web content, reports, case studies, and campaign materials—and I’m known for maintaining quality while managing multiple deadlines across distributed teams. I’m also deeply hands-on with content strategy and optimization. From improving Claroty web traffic and Cisco Duo organic performance through search-informed rewrites, to building scalable style guides and editorial standards, I focus on clarity, accuracy, and measurable outcomes. I use generative AI thoughtfully to streamline analysis, summarization, editing, and content operations while keeping human judgment at the center of every final deliverable.

Available to hire

I’m a senior technical content writer and editor with 15 years of experience helping cybersecurity and enterprise-technology teams turn complex, quantitative, and qualitative source material into clear reporting for technical, business, and executive audiences. I synthesize SME input, internal research, performance data, and trend analysis to create polished web content, reports, case studies, and campaign materials—and I’m known for maintaining quality while managing multiple deadlines across distributed teams.

I’m also deeply hands-on with content strategy and optimization. From improving Claroty web traffic and Cisco Duo organic performance through search-informed rewrites, to building scalable style guides and editorial standards, I focus on clarity, accuracy, and measurable outcomes. I use generative AI thoughtfully to streamline analysis, summarization, editing, and content operations while keeping human judgment at the center of every final deliverable.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Senior Copywriter at SAP (via TEKsystems)

January 1, 2026 - Present

Produces recurring branded and unbranded reporting for global supply chain leaders, translating complex enterprise topics into clear narratives for business stakeholders. Manages editorial calendar priorities and deadlines with project managers while supporting weekly and campaign-driven content workstreams. Adapts technical subject matter for distinct audiences and formats, maintaining accuracy, editorial judgment, and production quality.

Editorial Content Writer at Claroty

January 1, 2025 - January 1, 2026

Produced timely, search-informed cybersecurity content for an industrial security audience, contributing to web traffic gains of up to 40% in under six months. Translated complex technical and threat-informed subject matter into accessible blogs, case studies, reports, and landing pages for technical and business stakeholders. Collaborated with internal SMEs to synthesize expert input, research, and audience needs; rewrote key web pages to improve SEO performance and increase site traffic.

Senior Content Marketing Manager at Cisco (via Randstad)

January 1, 2023 - January 1, 2024

Developed customer-facing Cisco Duo content across landing pages, emails, and paid social campaigns reaching more than 100,000 customers globally. Improved search rankings by 15% and organic traffic by 20% by analyzing performance data and optimizing archived content. Increased engagement by up to 32% through clearer security-focused messaging aligned to retention and adoption goals. Managed projects independently across stakeholders, priorities, and deadlines in a remote enterprise environment.

Senior Manager of Content Marketing at Pax8

January 1, 2022 - January 1, 2023

Led and coached a team of four writers supporting international campaigns for managed service providers across four global regions. Improved editorial consistency by balancing workloads, assigning projects, maintaining quality standards, and partnering with stakeholders to keep schedules on track. Built a brand book and style guide to standardize voice and editorial expectations. Increased webinar registrations by 75% over the prior event and generated 20+ new leads through a targeted, audience-informed campaign; used outcomes and feedback to refine future messaging.

Senior Copywriter at BECU Credit Union

January 1, 2016 - January 1, 2022

Increased customer engagement by 22% by establishing a consistent brand voice across customer-facing digital channels. Produced clear, compliant, customer-centered campaigns in partnership with design, marketing, and legal stakeholders. Earned a CUNA “Best in Category” award for an AI-powered email campaign that increased open rates by 50%. Developed a corporate style guide to standardize content quality across digital and print; used audience and campaign-performance insights to strengthen messaging and editorial decisions.

Content Writer at RootMetrics

January 1, 2015 - January 1, 2016

Produced industry-focused blogs and reports for a technical telecommunications audience, converting complex research findings into accessible narratives for technical and nontechnical readers. Supported research-informed content for a global network of industry professionals and improved clarity through an editing process. Reduced production time by 10% by streamlining workflow and improving reader comprehension.