Senior Principal User Experience Designer at Baxter

Created user flows and visual designs for settings section of touch screen medical device from ambiguous requirements; Created first time device set up user flows for medical device; Updated designs on medical device using components and auto layout in Figma; Updated visual designs on hospital management web based application; Assisted with user research by drafting questions for usability testing; Collaborated with design system implementation; Collaborated with developers to improve design/development communications

Senior Product Designer at Shift4 Payments

Performed user research by interviewing customers and doing user tests; Designed a gift card creation and sales tool; Designed a loan application tool; Performed user research on Lighthouse Business Manager by doing a UX analysis, creating wireframes & user flows, conductiong user interviews and creating a new menu structure

Senior User Experience Designer at Jirav

Performed user research by interviewing customers and doing user tests; Designed a collaboration tool for adding financial data; Designed a new feature announcement tool; Designed a new tool to add financial drivers to data models; Performed a UX analysis and designed several updates to fix issues

Senior User Experience Designer at ViewPoint

Created and ran multiple user tests on mobile applications; Designed a streamlined mobile navigation for primary mobile app allowing users to customize which links they want as favorites; Designed a multi app strategy for ViewPoint’s mobile applications; Redesigned a form builder allowing users to create their own forms; Designed mobile app to help service technicians; Designed mobile clock in/clock out system for construction sites; Researched and designed standard application error screen

Contract UI/UX/Interaction Designer at Baxter

Worked on medical device software to improve its overall functionality; Restructured application navigation to simplify user interactions; Recreated the user flows to make processes simpler for users; Worked with subject matter expert to restructure patient data to simplify how it is presented; Simplified navigating between patients

Contract UI/UX/Visual Designer at Cisco

Recreated Cisco’s Customer Support portal; Simplified the case creation process by converting to a search based system allowing users to have more autonomy; Added a functional case details page allowing users to progress their cases; Collaborated with developers to allow the functionality of the designs to work within Pega the system used to manage the portal; Created project specific style guide matching Cisco’s UI kit

Senior User Experience Designer/Architect at Oracle/Textura

Set up and ran a UX group bringing designers and developers together to facilitate a more collaborative environment; Lead efforts to create a cohesive style guide to bring all applications under the same look while fixing several usability issues; Work with product owners to create a better user experience as well as more visually appealing applications; Created a two factor authentication system for banking application

Senior Principal User Experience/Interface Designer at Baxter

Created user flows and visual designs for the settings section of a touch-screen medical device from ambiguous requirements; designed first-time device setup flows; updated designs on medical devices and hospital management web applications using components and auto layout in Figma; assisted with user research by drafting usability-testing questions; collaborated on design system implementation and with developers to improve design/development communications.

Senior Product Designer at Shift4 Payments

Performed user research by interviewing customers and conducting usability tests; designed a gift card creation and sales tool; designed a loan application tool; conducted a UX analysis of Lighthouse Business Manager, created wireframes and user flows, conducted user interviews, and created a new menu structure.

Senior User Experience/Interface Designer at Jirav

Performed user research by interviewing customers and conducting usability tests; designed a collaboration tool for adding financial data; designed a new feature announcement tool; designed a new tool to add financial drivers to data models; performed a UX analysis and designed several updates to fix issues.

Senior User Experience/Interface Designer at ViewPoint

Created and ran multiple user tests on mobile applications; designed a streamlined mobile navigation for the primary mobile app allowing users to customize which links they want as favorites; designed a multi-app strategy for ViewPoint’s mobile applications; redesigned a form builder allowing users to create their own forms; designed mobile app to help service technicians; designed mobile clock in/clock out system for construction sites; researched and designed standard application error screen.

Contract UI/UX/Visual Designer at Cisco

Recreated Cisco’s Customer Support portal; simplified the case creation process by converting to a search based system allowing users to have more autonomy; added a functional case details page allowing users to progress their cases; collaborated with developers to allow the functionality of the designs to work within Pega the system used to manage the portal; created project specific style guide matching Cisco’s UI kit.

Senior User Experience Designer/Architect at Oracle/Textura

Set up and ran a UX group bringing designers and developers together to facilitate a more collaborative environment; led efforts to create a cohesive style guide to bring all applications under the same look while fixing several usability issues; worked with product owners to create a better user experience as well as more visually appealing applications; created a two factor authentication system for banking application.

Senior Principal UX Designer at Baxter

Designed end-to-end user flows and visual interfaces for the settings section of a touchscreen medical device. Translated ambiguous requirements into clear UX solutions. Created first-time device setup (unboxing) user flow. Refactored and updated medical device UI using Figma components and Auto Layout, increasing design consistency and speeding handoff to engineering. Enhanced visual design for a hospital management web application, aligning UI with usability and design system standards. Supported usability research by assisting with test plans, interview questions and contributing to iterative design improvements. Collaborated closely with developers to reduce design–development friction, improving clarity of specs and implementation accuracy.

Senior User Experience Designer/Information Architect at Oracle Textura

Founded and led a cross-functional UX practice across multiple product teams. Drove the strategy and execution of a unified style guide across multiple applications, establishing consistency, scalability, and improved usability at the platform level. Led the UX and interaction design for a secure two-factor authentication (2FA) solution for a banking application, ensuring compliance and a low-friction user experience.