Worked in e-commerce sector for over 5 years implementing digital strategies and handling the entire business operations around the brands…

Michele

Worked in e-commerce sector for over 5 years implementing digital strategies and handling the entire business operations around the brands…

Available to hire

Worked in e-commerce sector for over 5 years implementing digital strategies and handling the entire business operations around the brands

Skills

Experience Level

Language

Italian
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Customer Success Manager for Italian Market at Click&Boat
January 1, 2021 - October 12, 2025
Pillar of reference for Italian boat owners in managing their profiles (booking issues, discounts, payment issues); responsible for answering Italian clients' requests and solving major platform issues.
E-commerce Specialist at The Digital Project
January 1, 2024 - Present
Developed and shaped digital strategies for clients across various industries at a leading Italian digital agency, including: creating content strategies, developing editorial plans, project management, account management, advertising strategy, newsletter creation, growth hacking, community management, analyzing reports, preparing presentations.

Education

International Degree in Management (IDM) at Universidad de Navarra (Spain)
January 1, 2015 - January 1, 2019
International Baccalaureate (IB) at Krakow University of Economics
January 1, 2013 - January 1, 2015
High School (Elementary, Middle and High School) at Krakow (Poland) / Athens (Greece)
January 11, 2030 - October 12, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Retail, Travel & Hospitality, Professional Services

Skills

Experience Level

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