Available to hire
Hi, I’m Michelle Palmer. I’m a Marketing Communications Manager with a track record delivering end-to-end B2B SaaS press, GTM strategy, and field/ABM programs that drive demand and awareness.
From building partnerships with 50+ brands to managing social media ecosystems and multi-channel launches, I combine creative storytelling with rigorous execution to move the needle in fast-paced tech and consumer brands.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Social Media Manager / Content Manager at Cupcakes & Curls
January 1, 2014 - PresentOwned end-to-end social media strategy, content creation, and publishing for the Cupcakes & Curls brand across YYC, driving sustained audience growth and engagement. Built strategic partnerships with 50+ brands across Canada and the U.S., collaborating on giveaways and co-branded marketing initiatives. Produced high-performing photo, video, and short-form content across fitness, food, fashion, and lifestyle verticals. Designed and executed content that consistently engaged an audience of 6,700+ followers, establishing brand credibility and repeat engagement. Wrote and edited press releases, campaign messaging, and brand-aligned content across digital channels; managed ongoing campaign status updates, proof-of-posting documentation, and performance reporting. Coordinated campaign logistics including locations, installations schedules, and contracts. Served as a primary point of contact for client communications related to billing and payments. Contributed to client brainstorms and plann
Account Manager at Bell Media
May 1, 2019 - February 1, 2021Managed client accounts in Salesforce, supporting Account Executives and confirming campaign availability and timelines. Coordinated multi-deadline-driven OOH campaigns; collaborated with media owners, agencies, and vendors across Canada to ensure campaigns met or exceeded strategic and contractual objectives. Supported campaign strategy and execution through accurate CRM tracking, forecasting, and documentation. Authored and edited press releases, messaging, and brand-aligned content; planned and executed campaigns end-to-end.
Marketing Communications Manager at CruxOCM
June 1, 2024 - PresentOwned end-to-end B2B SaaS press releases and external announcements, shaping narrative, launch timing, and messaging across product releases, company milestones, and market positioning. Owned and executed LinkedIn strategy as a core demand generation channel, creating GTM-aligned content across product launches, events, thought leadership, and partner announcements to drive brand awareness, account engagement, and top-of-funnel pipeline. Led end-to-end GTM strategy and execution for 15+ annual events including conferences, trade shows, field marketing, and customer happy hours—owning positioning, messaging, content assets, executive preparation, and on-site delivery. Drove sales enablement and product storytelling through demo videos, conference presentations, and field-facing assets aligned to GTM strategy and account-based priorities. Managed $200K annual event and sponsorship budget across 15+ field marketing events, happy hours, and partner activations balancing brand impact, ope
Education
Bachelor of Business Administration (BBA), Marketing at Southern Alberta Institute of Technology (SAIT)
January 11, 2030 - January 1, 2015Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Retail, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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