Available to hire
Hi, I’m Miguel Cuevas, a bilingual (English/Spanish) Virtual Assistant with 3+ years of remote admin and customer support experience. I excel at managing complex schedules, optimizing workflows with digital tools, and delivering excellent client service. I’m tech-savvy, proactive, and highly organized, focused on supporting business operations with precision and adaptability.
I’ve helped with bookings, payments verification, social media inquiries, and basic content planning. I thrive in fast-paced environments and enjoy implementing tools like Calendly and WhatsApp-integrated chatbots to improve efficiency and client self-management.
Experience Level
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Virtual Assistant / Receptionist at Amai Studio Alisados
July 1, 2021 - November 1, 2024Managed the salon owner's agenda, coordinated professional appointments and personal tasks to optimize time; handled client bookings, verified payments, and maintained records using digital platforms; delivered customer service via WhatsApp and social media; optimized scheduling with Calendly and WhatsApp-integrated chatbots to reduce overlaps and promote client self-management; assisted in content planning and basic social media management; demonstrated strong organizational and communication skills for efficient remote operations in a fast-paced service environment.
Education
Bachelor's Degree in Psychology at Rafael Urdaneta University
January 1, 2021 - January 26, 2026High School Diploma at U.E.P Colegio Nuestra Señora de Fátima
January 1, 2015 - January 1, 2020Qualifications
Industry Experience
Professional Services, Media & Entertainment, Retail
Experience Level
Expert
Intermediate
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