Hi, I'm Miguel Cuevas, a bilingual (English/Spanish) Virtual Assistant with 3+ years of remote admin and customer support experience. I excel at managing complex schedules, optimizing workflows with digital tools, and delivering excellent client service. I'm tech-savvy, proactive, and highly organized, focused on supporting business operations with precision and adaptability. I've helped with bookings, payments verification, social media inquiries, and basic content planning. I thrive in fast-paced environments and enjoy implementing tools like Calendly and WhatsApp-integrated chatbots to improve efficiency and client self-management.

Miguel Cuevas

Hi, I'm Miguel Cuevas, a bilingual (English/Spanish) Virtual Assistant with 3+ years of remote admin and customer support experience. I excel at managing complex schedules, optimizing workflows with digital tools, and delivering excellent client service. I'm tech-savvy, proactive, and highly organized, focused on supporting business operations with precision and adaptability. I've helped with bookings, payments verification, social media inquiries, and basic content planning. I thrive in fast-paced environments and enjoy implementing tools like Calendly and WhatsApp-integrated chatbots to improve efficiency and client self-management.

Available to hire

Hi, I’m Miguel Cuevas, a bilingual (English/Spanish) Virtual Assistant with 3+ years of remote admin and customer support experience. I excel at managing complex schedules, optimizing workflows with digital tools, and delivering excellent client service. I’m tech-savvy, proactive, and highly organized, focused on supporting business operations with precision and adaptability.

I’ve helped with bookings, payments verification, social media inquiries, and basic content planning. I thrive in fast-paced environments and enjoy implementing tools like Calendly and WhatsApp-integrated chatbots to improve efficiency and client self-management.

See more

Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Virtual Assistant / Receptionist at Amai Studio Alisados
July 1, 2021 - November 1, 2024
Managed the salon owner's agenda, coordinated professional appointments and personal tasks to optimize time; handled client bookings, verified payments, and maintained records using digital platforms; delivered customer service via WhatsApp and social media; optimized scheduling with Calendly and WhatsApp-integrated chatbots to reduce overlaps and promote client self-management; assisted in content planning and basic social media management; demonstrated strong organizational and communication skills for efficient remote operations in a fast-paced service environment.

Education

Bachelor's Degree in Psychology at Rafael Urdaneta University
January 1, 2021 - January 26, 2026
High School Diploma at U.E.P Colegio Nuestra Señora de Fátima
January 1, 2015 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Retail