Sérgio Gonçalves

Designed safety-critical interfaces for aviation professionals operating in high-risk environments. Supported complex operational decision-making through UX/UI design. Contributed to a scalable multi-platform design system improving consistency and accessibility. Built interactive prototypes and conducted usability testing with users and stakeholders, collaborating with product and engineering teams within Agile delivery environments.

Designed IIoT software interfaces for industrial environments, translating complex real-time data into actionable operational insights for critical infrastructure. Led UX/UI design for industrial dashboards and workflow tools enabling real-time decision-making for field operations teams. Built and maintained a modular design system across web, mobile, and desktop, reducing cross-platform UI inconsistencies and cutting component duplication by ~35%. Ran iterative usability testing cycles, feeding validated insights into sprint planning and product backlog prioritization, and contributed to product strategy discussions aligned with KPIs and OKRs.

Directed a team of 5 designers and developers across concurrent luxury, retail, industrial, and health client engagements. Owned end-to-end project management including scoping, planning, resource allocation, risk management, and client communication. Introduced structured user research and usability testing practices to improve the quality and credibility of design decisions. Delivered scalable design systems and prototypes supporting client digital transformation initiatives.