I’m a Business Administration and Information Systems graduate from Bulgaria with hands-on experience working with SQL, data analysis, and business operations. I’ve supported real clients through ETRM-focused onboarding and customer support, and I’ve also built marketing deliverables—especially SEO research and content, social media visuals, and newsletter contributions. I’m currently expanding my profile across data, analytics, and IT-adjacent work, using tools like Oracle SQL Developer and Google Analytics (GA4) to turn information into actionable insights. Alongside my professional experience, I enjoy trading and risk-thinking in commodities and FX, and I’m motivated to apply that same structured approach to analytics, reporting, and smarter decision-making roles.

Mikey Erdene Batugla

I’m a Business Administration and Information Systems graduate from Bulgaria with hands-on experience working with SQL, data analysis, and business operations. I’ve supported real clients through ETRM-focused onboarding and customer support, and I’ve also built marketing deliverables—especially SEO research and content, social media visuals, and newsletter contributions. I’m currently expanding my profile across data, analytics, and IT-adjacent work, using tools like Oracle SQL Developer and Google Analytics (GA4) to turn information into actionable insights. Alongside my professional experience, I enjoy trading and risk-thinking in commodities and FX, and I’m motivated to apply that same structured approach to analytics, reporting, and smarter decision-making roles.

Available to hire

I’m a Business Administration and Information Systems graduate from Bulgaria with hands-on experience working with SQL, data analysis, and business operations. I’ve supported real clients through ETRM-focused onboarding and customer support, and I’ve also built marketing deliverables—especially SEO research and content, social media visuals, and newsletter contributions.

I’m currently expanding my profile across data, analytics, and IT-adjacent work, using tools like Oracle SQL Developer and Google Analytics (GA4) to turn information into actionable insights. Alongside my professional experience, I enjoy trading and risk-thinking in commodities and FX, and I’m motivated to apply that same structured approach to analytics, reporting, and smarter decision-making roles.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Mongolian
Fluent
Russian
Advanced

Work Experience

Junior ETRM Analyst at ROITI
May 1, 2026 - Present
Member of the customer support team for a US-based client. Completed onboarding focused on Energy Trading and Risk Management concepts and workflows. Developed familiarity with ETRM systems and related business processes, and participated in knowledge-sharing sessions covering financial statements and reports, legal compliance, and reporting systems.
Presidential Fellow (Marketing Office) at American University in Bulgaria (AUBG)
February 1, 2026 - June 30, 2026
Created and maintained SEO content and performed SEO research. Produced visuals for social media platforms and collaborated on the AUBG Compass student/alumni newsletter from content updates to publishing and optimization. Conducted multi-domain research including competitor landscape analysis, geopolitical risk assessment, and traffic acquisition analysis using GA4. Managed an Oracle SQL Developer Store Manager CRM database.
Store Operations / Finance & Inventory Support at League of Gentlemen
October 1, 2023 - October 1, 2025
Maintained accurate financial records by reconciling invoices, purchase records, and payment transactions. Managed inventory, transactions, and day-to-day store operations. Processed vendor invoices and scheduled payments while ensuring quality control.

Education

Bachelor of Arts (Business Administration, Marketing concentration; Information Systems minor) at American University in Bulgaria (AUBG), Blagoevgrad, Bulgaria
January 11, 2030 - August 31, 2026

Qualifications

Google Analytics Certification (Google Skillshop)
January 1, 2026 - January 1, 2027

Industry Experience

Education, Energy & Utilities, Retail, Financial Services, Professional Services, Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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