Visit milliespalding.com to explore my work and skills as a Product & Service Designer. I have 8 years experience driving innovative, digital technology solutions that tackle complex, real-world challenges, from discovery to delivery. I transform challenges into impactful, user-focused solutions that drive real results. I carefully balance UX and UI to ensure digital experiences aren’t just seamless and accessible, but achieve key user and business goals. I create opportunity through insight-driven decision-making by utilising AI data analytics tools, in-depth research methods and collaborative iteration. I am also a strong believer of multi-modal ways of displaying complexity through highly visual frameworks, journey maps and tangible artefacts, engaging aligned mental models, supporting discussions and action.…

Millie Spalding

Visit milliespalding.com to explore my work and skills as a Product & Service Designer. I have 8 years experience driving innovative, digital technology solutions that tackle complex, real-world challenges, from discovery to delivery. I transform challenges into impactful, user-focused solutions that drive real results. I carefully balance UX and UI to ensure digital experiences aren’t just seamless and accessible, but achieve key user and business goals. I create opportunity through insight-driven decision-making by utilising AI data analytics tools, in-depth research methods and collaborative iteration. I am also a strong believer of multi-modal ways of displaying complexity through highly visual frameworks, journey maps and tangible artefacts, engaging aligned mental models, supporting discussions and action.…

Available to hire

Visit milliespalding.com to explore my work and skills as a Product & Service Designer.

I have 8 years experience driving innovative, digital technology solutions that tackle complex, real-world challenges, from discovery to delivery. I transform challenges into impactful, user-focused solutions that drive real results.

I carefully balance UX and UI to ensure digital experiences aren’t just seamless and accessible, but achieve key user and business goals. I create opportunity through insight-driven decision-making by utilising AI data analytics tools, in-depth research methods and collaborative iteration. I am also a strong believer of multi-modal ways of displaying complexity through highly visual frameworks, journey maps and tangible artefacts, engaging aligned mental models, supporting discussions and action.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Experience Designer at Digital Catapult
December 31, 2022 - October 11, 2025
Led user research and design for multiple programmes across the technology sector, translating insights into product and service concepts. Coordinated cross-functional teams, ran stand-ups, and facilitated retrospectives. Spearheaded participatory research activities and IoT initiatives in collaboration with partners, including a university-backed IoT project, to shape user-centered solutions and governance for emerging tech. Drove iterative design through prototyping, testing, and stakeholder engagement, contributing to strategic roadmaps and business-aligned outcomes.
Experienced Designer at Digital Catapult
December 31, 2022 - August 26, 2025
Worked on complex R&D and innovation projects in the public sector using advanced digital technologies such as Blockchain, IoT, AI and AR/VR to solve real-world challenges. My role required mixed-method research, close stakeholder engagement, and mapping complex systems turning them into scalable solutions. Delivered masterclass and mentorship coaching for tech startups and university students, digitising supply chains through collaborative workshops, supporting a smart city startup for real-time IoT data sharing, redefining drone accreditation at Heathrow Airport using blockchain, designing smart contracts for construction combining IoT and blockchain, and designing aerospace manufacturing platforms using blockchain for traceability.
Senior UX Strategist at Brandwidth
January 1, 2022 - Present
Blending strategy and craft to create digital experiences in a highly client-facing role, communicating the impact of design decisions on business goals. Progressed into a senior role, took on design-ops responsibilities and supported business growth through shaping proposals, internal processes and co-creating company methodologies. Worked on projects including increasing ticket sales by 53% for Uber Boat by Thames Clipper through online guide and app design and user testing; leading web strategy for London University aligning with governance and tech ecosystem; prototyping a connected car app for a luxury brand; designing a supercar auction site and supporting data-aligned B2B eCommerce platform strategy for a chemical company.
Junior Experience Designer at Digital Catapult
December 31, 2019 - August 26, 2025
Supported various departments across the company to deliver programmes and products, demoing immersive technologies, managing backlogs, supporting user research and running team stand-ups and retrospections. Produced visual designs for digital and print including branding, infographics and presentations.
UX/UI Designer at Thingitude
October 1, 2019 - June 1, 2020
In partnership with the University of Reading, we created an app that uses IoT to help female students to travel safer at night. I conducted in-depth research with the students to collaboratively shape the solution, prototyping and testing UI designs. The app has since been deployed and rolled out across other universities.
Junior Experience Designer at Digital Catapult
January 1, 2019 - October 11, 2025
Supported senior designers in end-to-end project delivery, assisted with user research, usability testing, and rapid prototyping. Contributed to the rollout of programmes across the UK technology sector and helped mentor university participants in Samsung’s innovation competitions. Built and iterated on design artefacts, including journey maps and UI components, to inform product decisions and stakeholder communications.

Education

Fine Art Foundation Degree at Working Men's College
January 11, 2030 - August 26, 2025
UI/UX Design at Brand width
January 1, 2019 - January 1, 2020
UI/UX Design (Short Course) at Brand width
January 1, 2022 - January 1, 2025

Qualifications

A Levels
January 11, 2030 - August 26, 2025
Software Development Diploma
January 11, 2030 - August 26, 2025
LDN Apprenticeships
January 11, 2030 - August 26, 2025
UI/UX Design Certification
January 1, 2019 - January 1, 2020

Industry Experience

Government, Software & Internet, Education, Manufacturing, Transportation & Logistics, Media & Entertainment, Professional Services, Financial Services

Skills

Experience Level