Milston Cole

Founded and operates an independent video and photo production business, delivering brand storytelling and content production for fashion boutiques and non-profit/social sector clients. Built a dual-track go-to-market strategy targeting both fashion and non-profit clients. Owns the full sales cycle end-to-end: prospecting and outreach through proposal development, pricing negotiation, and contracted delivery. Leads content marketing across Instagram and LinkedIn, producing brand and campaign content that drives audience growth and inbound client inquiries. Co-manages a shared production studio space, coordinating venue bookings, freelancer scheduling, and operations.

Primary relationship point for participants and support networks; identifies needs and matches them to appropriate services and providers. Builds and maintains a referral network across health, housing, employment, and community providers to deliver integrated, person-centred outcomes. Conducts discovery-style assessments to understand underlying needs and goals, then designs and pitches tailored support plans with stakeholder buy-in. Manages competing priorities and stakeholder expectations across multidisciplinary teams, using strong negotiation and communication skills. Provides crisis response and problem-solving under pressure, connecting clients to essential resources quickly and effectively.

Managed a caseload of veteran clients as the primary point of contact, coordinating services across multiple providers to deliver individual goals. Built trusted client relationships using a consultative, evidence-based approach (CBT, Motivational Interviewing) to support decision-making. Coordinated cross-provider service delivery, strengthening referral and partnership networks across health, housing, and community organisations.