2-paragraph first-person bio, friendly tone

Mirjam Ilves

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

Estonian
Fluent
English
Advanced
Russian
Intermediate
Finnish
Intermediate

Work Experience

Technical Assistant at West Tallinn Central Hospital - Clinical Chemistry and Haematology Laboratory
November 1, 2022 - Present
Responsible for daily operations and maintenance of 4-5 high-complexity clinical analysers, troubleshooting, and quality control; ensured continuous workflow.
Laboratory Technician at Estonian Health Board / Terviseamet – Infectious Diseases Laboratory
February 1, 2022 - August 1, 2022
Completed a full practical placement with a subsequent job offer; worked in infectious diseases laboratory; performed environmental microbiology water analyses; cross-trained in other sections and maintained practicum log book; contributed to ISO-compliant procedures.
Executive Assistant at Rödl & Partner Law Firm / Rödl & Partner Audit
April 1, 2019 - June 1, 2020
Organised and maintained daily office routines; assisted managers; prepared and sent invoices; handled legal documents and correspondence.
Secretary / Trainee at Estonian Ministry of Foreign Affairs (Secretary Trainee)
August 1, 2014 - September 1, 2015
Document management, record keeping, travel arrangements; archival and organized communication tasks.
Engineer Assistant at Teede Projekt OÜ / Road Project OU
September 1, 2014 - June 1, 2016
Office management and project filing; supported road design projects; ISO standards; basic CAD work.
Caregiver at Benita Kodu AS (Villa Benita)
April 1, 2021 - July 1, 2021
Daily care for dementia and special needs clients; assisted with activities, feeding and medications.
Technical Assistant at West Tallinn Central Hospital
November 1, 2022 - November 1, 2025
Daily operation and maintenance of 4–5 high-complexity clinical analyzers; ensured continuous workflow, troubleshooting, and quality control. Trained and mentored new staff and interns; developed and delivered structured training programs covering analyzer operation, maintenance, quality control, and safety requirements. Organized and supervised short-term practical placements by creating schedules, assigning tasks, and assessing trainee competencies to support workforce readiness. Operated an additional specialized analyzer used by only one senior colleague and myself, managing its slow-volume, complex sample runs and related quality-control documentation. Streamlined sample processing and quality-control documentation by coordinating lab workflow and resolving process issues to maintain testing accuracy and timeliness.
Certified Phlebotomist at Merimetsa Health Centre
June 1, 2024 - August 1, 2024
Performed venipuncture and processed clinical samples during a short-term placement, following clinic protocols for accurate labeling and handling, and timely transfer to the laboratory.
Laboratory Technician at Health Board of Estonia (Terviseamet)
February 1, 2022 - August 1, 2022
Completed a full practical placement with a subsequent job offer. Performed environmental microbiology water analyses and completed practical competencies, maintaining a detailed logbook of procedures and required trainings.
Caregiver — Dementia and Special Needs Department at Benita Kodu AS (Villa Benita)
April 1, 2021 - July 1, 2021
Provided daily care for clients in the dementia ward, including feeding, medication administration, and assistance with daily living activities. Engaged residents with organized activities to promote social interaction and cognitive stimulation.
Secretary Trainee at Estonian Department of Foreign Affairs
October 1, 2015 - January 1, 2016
Managed document workflow, travel arrangements, and record-keeping to support efficient departmental operations. Performed archiving and internal-communications tasks to maintain organized records and support cross-team coordination.
Engineering Assistant at Teede Projekt OÜ
August 1, 2014 - September 1, 2015
Managed office and project filing, and prepared documentation for road design projects; supported ISO-standard documentation and road-design tasks and AutoCAD support for project teams.

Education

Emergency Medical Technician at Tallinn School of Economics
September 1, 2014 - June 1, 2016
Diploma: Vocational Qualification in Secretarial Studies at Tallinn School of Economics
January 1, 2016 - January 1, 2016
Diploma: Vocational qualification in Secretarial Studies (minor in HR) at Tallinn School of Economics
June 1, 2024 - August 1, 2024

Qualifications

Basic to Medicines
January 11, 2030 - December 20, 2025
Certified Phlebotomist
January 11, 2030 - December 20, 2025
First Aid Provider Training
January 11, 2030 - December 20, 2025
Occupational Health and Safety
January 11, 2030 - December 20, 2025
Secretarial Studies Diploma
January 11, 2030 - December 20, 2025
Diploma: Vocational qualification in Secretarial Studies (minor in HR)
June 1, 2024 - August 1, 2024
Certified Phlebotomist
January 1, 2024 - June 25, 2026
Basic Course in Health care Laboratory Work
January 1, 2022 - June 25, 2026
First Aid Provider Training
January 1, 2022 - June 25, 2026
Occupational Health and Safety
January 1, 2022 - June 25, 2026
Medical Assisting
January 1, 2026 - June 25, 2026

Industry Experience

Healthcare, Life Sciences, Professional Services, Education, Other