Ming Lin

E-mobility solution provider with 500k+ public charge points across Europe. Acted as the liaison for 10+ internal multi-disciplinary teams and external stakeholders in an Agile environment. Consistently monitored SaaS Go-To-Market progress for 3 CEE countries to ensure timely and frictionless delivery. Analyzed and resolved customer payment issues via receipts portal, billing engine, and credit process.

Lead cross-functional teams among Europe office, China factory, and Taiwan Headquarters. Ensured timely delivery with highest standards of quality for 20+ projects. Served as main point-of-contact for Europe office, China factory, and Taiwan Headquarters; maintained high customer satisfaction and aligned stakeholder expectations across regions.

Supervised 9 cross-functional teams with 50+ members for 4 major product testing projects simultaneously: Intel EVO Program - Project Athena, Google AVL Program - Chromebook, Apple Store QA Program - Accessories, and USB-IF Compliance Certification. Forecasted, scheduled and monitored timelines, resource allocation and cost efficiency through Waterfall Methodology. Maintained stakeholder relationships with 30+ international manufacturing corporations and achieved top customer satisfaction. Doubled capacity within one year by re-examining and optimizing process, testing specifications, procedures and project scopes, leading to revenue growth from $250K (2020) to $550K (2021).