I am an analytical and results-driven Business and Data Analyst with proven experience supporting workflow optimization and data-driven decision-making at organizations such as Kenvue and the Toronto Transit Commission. Pursuing a Bachelor of Business Administration (Co-op) with a specialization in Management and Information Technology at the University of Toronto Scarborough, I achieved a strong balance between high academic achievement (GPA 3.79/4.00, Dean’s List 2021–2024) and hands-on experience in transforming raw data into actionable insights. At Kenvue, I developed and maintained Power BI dashboards, designed Power Apps and Power Automate workflows, and led cross-functional meetings to align business needs with technical solutions. During my time at the Toronto Transit Commission, I managed large operational datasets, optimized asset databases in MAXIMO, and produced executive-level performance reports supporting data-driven decisions. With technical proficiency in Power BI, SQL, Excel, Python, and R, and certifications including the Google Data Analytics Professional Certificate and Microsoft Power BI Data Analyst Specialization, I excels at bridging the gap between business strategy and data analytics. Passionate about process improvement, workflow automation, and digital transformation, I strives to leverage data to create meaningful organizational impact.…

Minh Hai Tran

I am an analytical and results-driven Business and Data Analyst with proven experience supporting workflow optimization and data-driven decision-making at organizations such as Kenvue and the Toronto Transit Commission. Pursuing a Bachelor of Business Administration (Co-op) with a specialization in Management and Information Technology at the University of Toronto Scarborough, I achieved a strong balance between high academic achievement (GPA 3.79/4.00, Dean’s List 2021–2024) and hands-on experience in transforming raw data into actionable insights. At Kenvue, I developed and maintained Power BI dashboards, designed Power Apps and Power Automate workflows, and led cross-functional meetings to align business needs with technical solutions. During my time at the Toronto Transit Commission, I managed large operational datasets, optimized asset databases in MAXIMO, and produced executive-level performance reports supporting data-driven decisions. With technical proficiency in Power BI, SQL, Excel, Python, and R, and certifications including the Google Data Analytics Professional Certificate and Microsoft Power BI Data Analyst Specialization, I excels at bridging the gap between business strategy and data analytics. Passionate about process improvement, workflow automation, and digital transformation, I strives to leverage data to create meaningful organizational impact.…

Available to hire

I am an analytical and results-driven Business and Data Analyst with proven experience supporting workflow optimization and data-driven decision-making at organizations such as Kenvue and the Toronto Transit Commission. Pursuing a Bachelor of Business Administration (Co-op) with a specialization in Management and Information Technology at the University of Toronto Scarborough, I achieved a strong balance between high academic achievement (GPA 3.79/4.00, Dean’s List 2021–2024) and hands-on experience in transforming raw data into actionable insights.

At Kenvue, I developed and maintained Power BI dashboards, designed Power Apps and Power Automate workflows, and led cross-functional meetings to align business needs with technical solutions. During my time at the Toronto Transit Commission, I managed large operational datasets, optimized asset databases in MAXIMO, and produced executive-level performance reports supporting data-driven decisions.

With technical proficiency in Power BI, SQL, Excel, Python, and R, and certifications including the Google Data Analytics Professional Certificate and Microsoft Power BI Data Analyst Specialization, I excels at bridging the gap between business strategy and data analytics. Passionate about process improvement, workflow automation, and digital transformation, I strives to leverage data to create meaningful organizational impact.

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Language

English
Fluent
Vietnamese
Fluent

Work Experience

Tech & Data Analyst Co-op at Kenvue, Global Marketing Activation’s Technology Department
December 1, 2024 - December 1, 2024
Collaborated with business users across projects to identify issues and translate requirements into actionable IT criteria for workflow optimization. Collected, cleaned, and transformed operational data to build four Power BI dashboards, analyzing departmental performance trends and identifying workflow inefficiencies. Led weekly updates, gathered feedback, and documented data processing methods and analytical approaches to ensure dashboards are fully utilized. Designed Power Apps intake forms and Power Automate workflows to streamline IT support requests, processing ~1,000 per month and improving team efficiency.
Business Analyst Co-op at Toronto Transit Commission, Revenue Department
September 1, 2022 - April 30, 2023
▪ Cleaned and validated over one million raw entries of monthly transportation and incident data collected from S&B using csv reader within tight 3-4-day deadlines, ensuring accuracy for reporting and data-supported decisions. ▪ Processed and analyzed validated data into actionable insights presented in monthly Excel performance reports used by department leadership to support data-driven decision-making in parallel to other daily monitoring tasks. ▪ Conducted requirement-gathering sessions with analysts and delivered relevant data-driven insights supporting urgent business decisions with high accuracy. ▪ Managed and monitored daily faregate maintenance work orders on MAXIMO, identifying delays and escalating issues for timely resolution. ▪ Maintained the faregate component database on MAXIMO by collaborating with frontline staff, ensuring accurate storage and moving records, saving time locating the asset and optimizing resource allocation decisions.

Education

BBA – Specialist (Co-op) Program in Management and Information Technology at University of Toronto Scarborough
January 1, 2021 - August 31, 2025

Qualifications

Google Data Analytics Professional Certificate
January 11, 2030 - November 5, 2025
Microsoft Power BI Data Analyst Specialization
February 1, 2023 - November 5, 2025

Industry Experience

Transportation & Logistics, Media & Entertainment, Government, Consumer Goods, Software & Internet, Professional Services
    Course Matrix: AI-powered scheduling assistance

    ▪ Conducted interviews with potential users to identify student key everyday challenges, developed user stories and
    built a compelling business case for an AI-powered chatbot solution and a course scheduling algorithm.
    ▪ Collaborated with software developers to define the product backlog and plan sprint iterations, ensuring efficient
    prioritization of user stories and improving overall team productivity and alignment.
    ▪ Managed JIRA backlog to assign tasks, capture requirements, and track sprint progress, thus preventing delays and
    miscommunication while adhering to agile project management practices.