I am a marketing professional with expertise in psychological marketing and customer experience. I combine these skills with graphic design skills to create impactful and engaging content.

Mira Tapper

I am a marketing professional with expertise in psychological marketing and customer experience. I combine these skills with graphic design skills to create impactful and engaging content.

Available to hire

I am a marketing professional with expertise in psychological marketing and customer experience. I combine these skills with graphic design skills to create impactful and engaging content.

Language

Finnish
Fluent
English
Advanced
Swedish
Advanced
Spanish; Castilian
Intermediate
Korean
Beginner
Japanese
Beginner

Work Experience

Marketing and Customer Experience Specialist at Musti Group Oy
February 1, 2022 - May 1, 2022
Marketing and customer experience specialist who collaborated on marketing campaigns, managed customer communications, and contributed to brand identity. Created visual assets, planned social media posts using CapCut, Canva, and other tools; handled inquiries via CRM, SAP/ERP, and email. Coordinated with the CEO on marketing initiatives and branding.
Customer Service Specialist at Musti Group Oy
February 1, 2022 - May 1, 2022
Sales and customer service; handling complaints and reviewing reports; managing deliveries and orders; recording orders. Used SAP, CRM software and MS Office; performed administrative tasks such as mailing letters and sending meeting invitations; collaborated as a team lead for key clients.
Logistics Specialist at HUS (Helsinki University Hospital)
January 1, 2021 - August 1, 2021
Logistics role in the hospital's surgical department focusing on anesthesia implants, implants and packaging unit operations. Maintained and restocked operating rooms, recovery and induction areas; managed orders through various systems; unpacked and shelved supplies, kept inventory under control. Collaborated closely with hospital organization via mail and meetings.
Customer Advisor at Wihuri Oy / Aarnio Metrotukku
June 1, 2019 - December 1, 2019
Sales and customer service; handling complaints and reviewing reports; managing deliveries and orders; recording orders. Tools used included SAP, CDP, Microsoft Office, and CRM software. Acted as team lead, handling orders and customer inquiries for key clients.

Education

Bachelor of Business Administration Marketing and Communications at Haaga-Helia University of Applied Sciences
January 1, 2023 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Healthcare