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Hi, I'm a multidisciplinary designer with a strong passion for service design, user experience, and research. I love aligning user-centered design with business goals through teamwork, data-driven insights, and design thinking. My experience spans across various industries including energy, retail, and agritech, where I have significantly improved digital and physical customer experiences. I have a knack for conducting thorough UX research and usability testing and translating these insights into actionable design outcomes. I am enthusiastic about collaborating with teams to create meaningful, engaging, and accessible designs that truly make a difference. I’m always eager to learn and grow in the dynamic field of design.…Hi, I'm a multidisciplinary designer with a strong passion for service design, user experience, and research. I love aligning user-centered design with business goals through teamwork, data-driven insights, and design thinking. My experience spans across various industries including energy, retail, and agritech, where I have significantly improved digital and physical customer experiences. I have a knack for conducting thorough UX research and usability testing and translating these insights into actionable design outcomes. I am enthusiastic about collaborating with teams to create meaningful, engaging, and accessible designs that truly make a difference. I’m always eager to learn and grow in the dynamic field of design.

Nil Miray TANATAR

UX Designer, UI Designer, Product Designer, +2

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Hi, I'm a multidisciplinary designer with a strong passion for service design, user experience, and research. I love aligning user-centered design with business goals through teamwork, data-driven insights, and design thinking. My experience spans across various industries including energy, retail, and agritech, where I have significantly improved digital and physical customer experiences. I have a knack for conducting thorough UX research and usability testing and translating these insights into actionable design outcomes. I am enthusiastic about collaborating with teams to create meaningful, engaging, and accessible designs that truly make a difference. I’m always eager to learn and grow in the dynamic field of design.…Hi, I'm a multidisciplinary designer with a strong passion for service design, user experience, and research. I love aligning user-centered design with business goals through teamwork, data-driven insights, and design thinking. My experience spans across various industries including energy, retail, and agritech, where I have significantly improved digital and physical customer experiences. I have a knack for conducting thorough UX research and usability testing and translating these insights into actionable design outcomes. I am enthusiastic about collaborating with teams to create meaningful, engaging, and accessible designs that truly make a difference. I’m always eager to learn and grow in the dynamic field of design.

Available to hire

Hi, I’m a multidisciplinary designer with a strong passion for service design, user experience, and research. I love aligning user-centered design with business goals through teamwork, data-driven insights, and design thinking. My experience spans across various industries including energy, retail, and agritech, where I have significantly improved digital and physical customer experiences.

I have a knack for conducting thorough UX research and usability testing and translating these insights into actionable design outcomes. I am enthusiastic about collaborating with teams to create meaningful, engaging, and accessible designs that truly make a difference. I’m always eager to learn and grow in the dynamic field of design.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

German

Beginner

Work Experience

Customer Experience Specialist at SOCAR Energy

May 31, 2025 - July 15, 2025

Conducted UX research and survey analysis to define improvement actions based on data trends. Designed and implemented customer and employee experience improvements in oil and gas services. Reduced complaints and improved satisfaction by refining digital touchpoints. Led workshops and collaborated with product/IT teams to align interfaces with user needs. Translated analytical insights into concrete design outcomes and operational improvements.

UX Designer at Future Harvest Istanbul

January 31, 2024 - July 15, 2025

Designed end-to-end UX/UI for a B2C mobile app in hydroponic farming and retail delivery. Conducted user research, competitive benchmarking, and usability testing to guide design decisions. Built low-to high-fidelity wireframes and prototypes in Figma for iterative validation. Created sticker labels and product packaging for B2B and B2C markets. Ensured accessibility, engagement, and brand clarity across digital and physical experiences.

Customer Experience & Process Lead at Vodafone Business Unit

May 31, 2023 - July 15, 2025

Led UX and service design for B2B platforms and onboarding experiences. Spearheaded digital self-service portal enhancements based on UX metrics and testing. Acted as CX lead in an agile squad of over 12 members, delivering high-impact journey redesigns. Defined onboarding/support journeys for SMEs; enhanced accessibility and navigation across touchpoints. Created end-to-end user flows, wireframes, and clickable prototypes using Figma. Conducted usability testing and NPS/CSAT analysis to prioritize actionable improvements. Facilitated cross-departmental design thinking workshops to align technical and business goals.

Designer at Ozyegin University

August 31, 2020 - July 15, 2025

Designed innovative public space concepts for children as part of a national competition. Applied both service and product design principles to conceptual development and prototyping. Conducted field research and persona development to inform concept ideation.

Assistant at Navarc Design & Engineering

September 30, 2019 - July 15, 2025

Assisted in early-stage research and 3D modeling for industrial design projects. Represented the firm at WESCE’19, presenting core projects to industry professionals.