I am a dedicated, motivated, and quick-learning professional with over five years of experience in website accessibility and design. I hold an MSc in Computer Animation and a BSc in Computer Science from the University of Kent, and I have successfully improved accessibility for large-scale sites, including a 21% increase at AXA Health within five months. I pride myself on delivering high-quality work and have earned multiple internal shout-outs for timely delivery. I enjoy helping people solve problems, teaching them to overcome obstacles themselves, and collaborating with teams to tailor solutions to the audience. I also volunteer as an IT Buddy to support individuals with low computer literacy or disabilities, condensing complex tasks into simple instructions and remaining empathetic and patient at all times.

May Clayton

I am a dedicated, motivated, and quick-learning professional with over five years of experience in website accessibility and design. I hold an MSc in Computer Animation and a BSc in Computer Science from the University of Kent, and I have successfully improved accessibility for large-scale sites, including a 21% increase at AXA Health within five months. I pride myself on delivering high-quality work and have earned multiple internal shout-outs for timely delivery. I enjoy helping people solve problems, teaching them to overcome obstacles themselves, and collaborating with teams to tailor solutions to the audience. I also volunteer as an IT Buddy to support individuals with low computer literacy or disabilities, condensing complex tasks into simple instructions and remaining empathetic and patient at all times.

Available to hire

I am a dedicated, motivated, and quick-learning professional with over five years of experience in website accessibility and design. I hold an MSc in Computer Animation and a BSc in Computer Science from the University of Kent, and I have successfully improved accessibility for large-scale sites, including a 21% increase at AXA Health within five months. I pride myself on delivering high-quality work and have earned multiple internal shout-outs for timely delivery.

I enjoy helping people solve problems, teaching them to overcome obstacles themselves, and collaborating with teams to tailor solutions to the audience. I also volunteer as an IT Buddy to support individuals with low computer literacy or disabilities, condensing complex tasks into simple instructions and remaining empathetic and patient at all times.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Digital Marketing Platform Executive/Analyst at AXA Health
January 1, 2019 - January 1, 2024
Orchestrated accessibility improvements and provided strategic briefs to development teams. Increased website accessibility by 21% in five months, produced briefs on screen-reader parsing issues affecting over 1,000 pages, and collaborated with product owners to ensure designs met key accessibility points. Built and designed pages with Optimizely (EPiServer) CMS, managed discount codes on Shopify, and audited content with SiteImprove and Google Analytics to enhance customer experience.
Development Intern (Year in Industry) at AXA Health
January 1, 2015 - January 1, 2016
Worked as part of the web development team on AXA PPP healthcare projects, contributing to front-end tasks and gaining hands-on experience with web technologies, UI practices, and deployment considerations.
IT Buddy at The Amelia Scott
January 1, 2025 - Present
Volunteered to assist people with IT queries, explaining complex tasks in simple terms and adapting support for individuals with varying levels of computer literacy and accessibility needs.
Customer Support Expert at Teleperformance
September 1, 2025 - October 1, 2025
Investigated issues troubling Universal Credit account holders and provided next steps. Maintained a professional phone manner and adhered to GDPR when handling sensitive customer data.
Nursery Assistant (Temp) at Term Time Teachers
August 1, 2025 - September 30, 2025
Supported daily classroom operations, including setting up bedding, organizing tables, sweeping, and maintaining a polite, professional, and playful environment for children aged 4 and under.
Nursery Assistant (Temp) at Term Time Teachers
November 1, 2025 - November 30, 2025
Continued temporary support in early childhood settings, contributing to a safe and engaging learning environment.

Education

MSc Computer Animation (Merit) at University of Kent
January 1, 2017 - January 1, 2018
BSc Computer Science with Year in Industry (2:1) at University of Kent
January 1, 2013 - January 1, 2017
MThree – Alumni Scheme at MThree
January 1, 2019 - January 1, 2019

Qualifications

MThree – Alumni Scheme
January 1, 2019 - January 1, 2019

Industry Experience

Healthcare, Software & Internet, Professional Services, Education, Media & Entertainment