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I am a Senior Software Quality Assurance Engineer with over 10 years’ experience using and implementing Agile/SCRUM Methodology. I have worked in the Financial, Health Services, and Insurance Industries, adapting quickly to unique and complex testing environments. Most recently, I have led the validation of large IT initiatives such as moving off 10net and deploying new firewall protocols. I am an efficient and dependable team member with strong communication and interpersonal skills, including experience working remotely.…I am a Senior Software Quality Assurance Engineer with over 10 years’ experience using and implementing Agile/SCRUM Methodology. I have worked in the Financial, Health Services, and Insurance Industries, adapting quickly to unique and complex testing environments. Most recently, I have led the validation of large IT initiatives such as moving off 10net and deploying new firewall protocols. I am an efficient and dependable team member with strong communication and interpersonal skills, including experience working remotely.

Mark J. Shipley

QA Engineer, Developer, Web Developer, +2

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I am a Senior Software Quality Assurance Engineer with over 10 years’ experience using and implementing Agile/SCRUM Methodology. I have worked in the Financial, Health Services, and Insurance Industries, adapting quickly to unique and complex testing environments. Most recently, I have led the validation of large IT initiatives such as moving off 10net and deploying new firewall protocols. I am an efficient and dependable team member with strong communication and interpersonal skills, including experience working remotely.…I am a Senior Software Quality Assurance Engineer with over 10 years’ experience using and implementing Agile/SCRUM Methodology. I have worked in the Financial, Health Services, and Insurance Industries, adapting quickly to unique and complex testing environments. Most recently, I have led the validation of large IT initiatives such as moving off 10net and deploying new firewall protocols. I am an efficient and dependable team member with strong communication and interpersonal skills, including experience working remotely.

Available to hire

I am a Senior Software Quality Assurance Engineer with over 10 years’ experience using and implementing Agile/SCRUM Methodology. I have worked in the Financial, Health Services, and Insurance Industries, adapting quickly to unique and complex testing environments.

Most recently, I have led the validation of large IT initiatives such as moving off 10net and deploying new firewall protocols. I am an efficient and dependable team member with strong communication and interpersonal skills, including experience working remotely.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Language

English

Advanced

Work Experience

Software Quality Specialist at Inspira Financial (formerly Benefit Resource, LLC)

July 1, 2021 - Present

Primary QA resource in production deployments for web portals and mobile apps for the health savings management system and client portals. Created and executed manual and automated test suites, maintained automation backlog within each sprint, and supported bi-weekly deployments. Validated large IT initiatives (e.g., moving off 10net and deploying new firewall protocols), verified new functionality in dev and production releases, and trained new QA team members. Documented defects in Jira and collaborated in stand-ups, refinements, and retrospectives.

Software Quality Assurance Engineer (Contractor) at Excellus

August 1, 2019 - December 31, 2020

Member of the Digital Services team. Reviewed business requirements, created and executed test cases, and tracked defects. Validated service requests for new products and production fixes, participated in daily defect reporting and weekly core team meetings with a third-party vendor, and contributed to production deployments to confirm functionality and fixes.

Software Quality Assurance Engineer at MVP Healthcare

April 1, 2016 - August 31, 2019

Senior SCRUM team member for Medical Management and special projects. Led business testing teams transitioning from Waterfall to SCRUM, contributed to user story creation and sprint planning, and supported business units to work effectively. Also helped design workflow diagrams and facilitated online demographic form development with the MVP Provider Portal.

Software Quality Engineer (Contractor) at Paychex Inc.

April 1, 2015 - April 30, 2016

Participated in Agile development through story creation and estimations. Created and executed cross-browser web and mobile test suites for HTML5 products using an automation tool that complemented Selenium Lite.

Software Quality Engineer (Contractor) at Carestream Health Inc.

October 1, 2014 - March 31, 2015

Performed thorough QA testing on digital radiography hardware and software; tracked defects using Rational ClearQuest and ensured quality across operating systems and hardware configurations.