Available to hire
Creative Senior Product Designer with 10+ years of UX expertise, specializing in user research, design systems, and AI-enhanced interfaces with B2B & B2C experience. High attention to detail with excellent verbal communication skills and strong critical thinking skills, with a proven ability to manage multiple projects, influence stakeholders, and collaborate with cross-functional teams in fast-paced, agile production environments while addressing customer needs. A highly motivated analytical and strategic thinker with excellent problem-solving skills.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner
Work Experience
Senior UX Designer / Researcher at UpTop
May 1, 2025 - October 1, 2025Led enterprise-scale IA initiatives for a Fortune 500 technology client; conducted audits, benchmarking, and usability testing to inform future-state navigation; translated research into data-driven IA recommendations and guided phased validation with stakeholders.
Senior Product Designer at Holland America
February 1, 2024 - October 1, 2024Revamped online check-in experience to reduce processing time; built a scalable design system for dashboards and multi-step flows; delivered WCAG 2.1 AA-compliant interfaces to improve accessibility and guest usability.
Principal Product Designer at Ingram Micro
February 1, 2022 - December 1, 2023Spearheaded UX research for partner onboarding to shape a data-driven dashboard redesign; optimized quote experience reducing navigation time; refined e-commerce search to improve product discovery and reduce abandonment; led UX strategy across multiple product areas and coordinated external agencies.
Senior UX Designer at Revel Consulting
April 1, 2017 - June 1, 2021Revamped FedEx promo code creation flow and designed a streamlined SMB account dashboard; replaced Xbox publishing workflow with a scalable dashboard; improved HP employee portal navigation; researched Office 365 trial experience to drive onboarding; unified Funko web experience into a single e-commerce platform driving notable sales.
User UX Architect at SMITH.co
October 31, 2013 - June 30, 2017Overhauled AT&T sales tool interface and expanded adoption; redesigned Honeywell EMEA navigation to reduce search friction and time-to-task in self-service flows.
Education
Master of Science in Human-Centered Design & Engineering (HCI) at University of Washington
January 1, 2012 - June 30, 2014Qualifications
UI/UX Designing for AI
November 3, 2025 - January 30, 2026Ax Design Thinking
December 30, 2024 - February 28, 2025Mastering Design Thinking
November 4, 2024 - February 28, 2025Designing and Building AI Products and Services
November 6, 2023 - February 28, 2024Industry Experience
Software & Internet, Retail, Travel & Hospitality, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner
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