Available to hire
Hi, I’m Audrey Namukuru. I’m a creative and adaptable marketing professional with experience in social media management, digital content creation, and customer engagement across events, education, charity, and hospitality sectors. I excel at producing impactful campaigns on TikTok, Instagram, and Facebook, collaborating with influencers, and analyzing performance to refine strategies. I’m passionate about communications and stakeholder engagement, with a track record of delivering engaging digital and in-person experiences while managing high-volume inquiries.
I thrive in fast-paced environments and enjoy coordinating campaigns, planning events, and telling brand stories that resonate. I’m now seeking opportunities in social media, digital marketing, and communications to further develop campaign strategy and contribute to brand growth.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 3, 2025Designed and edited social media content using Canva, Adobe, and CapCut, aligning messaging with brand voice. Managed the charity’s CRM systems (Beacon, Mailchimp) for donor data management, campaign tracking, and segmentation. Drafted newsletters, campaign emails, and donor updates to enhance engagement. Designed and edited posters, infographics, and digital content ensuring alignment with brand voice. Coordinated fundraising events from planning to delivery, handling logistics, supplier liaison, volunteer coordination, and digital promotion. Created infographics and post-event reports to analyse performance and recommend improvements. Applied UK GDPR standards when handling sensitive donor and family data. Took detailed minutes during stakeholder meetings, ensuring accurate documentation and follow-up. Strengthened cross-team communication by preparing reports and tracking performance analytics.
International Enquiries Assistant at University of Kent
September 1, 2025 - October 3, 2025Planned and delivered virtual and in-person recruitment events (webinars, campus tours), engaging international audiences and promoting university programmes. Designed and produced marketing and promotional materials to support recruitment campaigns, ensuring brand consistency. Managed a high-volume mailbox (100+ enquiries daily), providing clear, tailored responses to prospective students and agents. Used Intercom to track, log, and manage applicant queries efficiently. Adapted messaging across diverse cultural contexts, improving international engagement and satisfaction rates. Compiled enquiry trend data and prepared reports to inform marketing strategy. Drafted student-facing communications on courses and campus life. Took accurate minutes during meetings and coordinated the team’s shared calendar. Collaborated with the international marketing team on cross-departmental campaigns.
Social Media Strategist & Manager at Shokeshoke Festival
December 1, 2023 - October 3, 2025Created and delivered digital campaigns on TikTok, Instagram, and Facebook, increasing engagement by 45–60% and boosting ticket sales. Developed and executed content strategies for brand partners and influencers, ensuring campaigns reached wider audiences and aligned with sponsorship goals. Produced, edited, and directed multimedia content (posters, reels, teasers, video Q&As) using Adobe, CapCut, and Canva. Coordinated with influencers, artists, and content creators, monitoring deliverables, securing approvals, and ensuring deadlines were met. Analysed platform algorithms and campaign metrics, adjusting strategies to maximise reach, audience retention, and conversions. Managed customer engagement during live events, resolving ticketing queries, hosting interactive Q&A sessions, and supporting positive on-site experiences. Introduced sustainability campaign ideas (e.g. reusable cups initiative), embedding brand values into event marketing and driving community engagement.
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 1, 2023 - October 3, 2025Assisted solicitors with drafting affidavits, managing case files, and taking client instructions across family and property matters. Supported branding for the firm’s Intellectual Property division, contributing to the logo design process and advising on client-facing presentation strategies. Prepared marketing materials and helped position the new IP service to existing and prospective clients. Coordinated diaries, scheduled meetings, and liaised with clients to ensure smooth communication.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 1, 2023 - October 3, 2025Created engaging content (graphics, reels, captions) for Instagram and TikTok to promote new offers, events, and group sessions, boosting online engagement and footfall. Collaborated with the team on content planning and community campaigns, targeting youth and family audiences through themed skate nights and social contests. Managed DMs, booking enquiries, and customer feedback across social channels, ensuring brand-consistent communication and positive user experience. Bridged digital and in-person engagement by supporting live events, hosting interactive activities, and resolving customer queries on-site. Handled bookings, cash/card transactions, and daily sales reconciliations with accuracy, contributing to smooth operations. Produced sales and engagement reports, providing insights that informed future promotions and communication strategies.
Front Desk Assistant at Gesterd Travel and Tours
August 1, 2021 - October 3, 2025Greeted clients and managed front-desk operations including phones, scheduling, and visitor inquiries. Maintained inventory records, organized office supplies, and supported daily travel bookings. Resolved over 50 customer queries per week, contributing to a 90% satisfaction rating. Provided administrative support including filing, document preparation, and internal coordination.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganized events such as food drives. Managed content planning and promotion for social impact campaigns. Designed outreach materials and coordinated volunteer teams for online and on-ground events.
Social Media Strategist & Manager at Shokeshoke Festival
December 31, 2023 - October 13, 2025Created and delivered digital campaigns on TikTok, Instagram, and Facebook, increasing engagement by 45–60% and boosting ticket sales. Developed content strategies for brand partners and influencers; produced, edited, and directed multimedia content (posters, reels, teasers, video Q&As) using Adobe, CapCut, and Canva; coordinated with influencers, artists, and creators; monitored deliverables and deadlines; analyzed campaign metrics and adjusted strategies to maximise reach and conversions. Managed customer engagement during live events; introduced sustainability campaign ideas and collaborated across operations and promotions teams.
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 30, 2023 - October 13, 2025Assisted solicitors with drafting affidavits, managing case files, and taking client instructions across family and property matters. Supported branding for the IP division, contributing to logo design and client-facing presentation strategies. Prepared marketing materials and helped position the IP service to clients. Coordinated diaries, scheduled meetings, and liaised with clients to ensure smooth communication.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 31, 2023 - October 13, 2025Created engaging content (graphics, reels, captions) for Instagram and TikTok to promote offers, events, and group sessions; collaborated on content planning and community campaigns targeting youth and families. Managed DMs, booking inquiries, and customer feedback; supported live events and on-site activities; handled bookings, cash/card transactions, and daily sales reconciliations; produced sales and engagement reports to inform future promotions.
Front Desk Assistant at Gesterd Travel and Tours
August 31, 2021 - October 13, 2025Greeted clients and managed front-desk operations including phones, scheduling, and visitor inquiries. Maintained inventory records and organized office supplies; supported daily travel bookings; resolved over 50 customer queries weekly, contributing to a 90% satisfaction rating.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganized events such as food drives; managed content planning and promotion for social impact campaigns; designed outreach materials and coordinated volunteer teams for online and on-ground events.
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 13, 2025Designed and edited social media content using Canva, Adobe, and CapCut, aligning messaging with brand voice. Managed CRM systems (Beacon, Mailchimp) for donor data management, campaign tracking, and segmentation. Drafted newsletters, campaign emails, and donor updates. Designed and edited posters, infographics, and digital content using Canva and Adobe, ensuring alignment with brand voice. Coordinated fundraising events from planning to delivery, handling logistics, supplier liaison, volunteer coordination, and digital promotion. Created infographics and post-event reports to analyse performance and recommend improvements for future campaigns. Applied UK GDPR standards when handling sensitive donor and family data. Took detailed minutes during stakeholder meetings, ensuring accurate documentation and follow-up. Strengthened cross-team communication by preparing reports and tracking performance analytics.
International Enquiries Assistant at University of Kent
September 1, 2025 - October 13, 2025Planned and delivered virtual and in-person recruitment events (webinars, campus tours), engaging international audiences and promoting university programmes. Designed and produced marketing and promotional materials to support recruitment campaigns, ensuring consistency with the university’s brand. Managed a high-volume mailbox (100+ enquiries daily), providing clear, tailored responses to prospective students and agents to enhance the applicant journey. Used Intercom software to track, log, and manage applicant queries efficiently, ensuring no communications were missed and response times were improved. Adapted messaging across diverse cultural contexts, improving international engagement and satisfaction rates. Compiled enquiry trend data and prepared reports to inform marketing strategy and refine communication frameworks. Drafted and delivered student-facing communications on courses and campus life, boosting engagement and supporting recruitment outcomes. Took accurate minutes
Social Media Strategist & Manager at Shokeshoke Festival
December 1, 2023 - October 13, 2025Created and delivered digital campaigns on TikTok, Instagram, and Facebook, increasing engagement by 45–60% and boosting ticket sales. Developed and executed content strategies for brand partners and influencers, ensuring campaigns reached wider audiences and aligned with sponsorship goals. Produced, edited, and directed multimedia content (posters, reels, teasers, video Q&As) using Adobe, CapCut, and Canva, tailored to campaign themes and festival messaging. Coordinated with influencers, artists, and content creators, monitoring deliverables, securing approvals, and ensuring deadlines were met. Analysed platform algorithms and campaign metrics, adjusting strategies to maximise reach, audience retention, and conversions. Managed customer engagement during live events, resolving ticketing queries, hosting interactive Q&A sessions, and supporting positive on-site experiences. Introduced sustainability campaign ideas (e.g. reusable cups initiative), embedding brand values into event mar
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 1, 2023 - October 13, 2025Assisted solicitors with drafting affidavits, managing case files, and taking client instructions across family and property matters. Supported branding for the firm’s Intellectual Property division, contributing to the logo design process and advising on client-facing presentation strategies. Prepared marketing materials and helped position the new IP service to existing and prospective clients. Coordinated diaries, scheduled meetings, and liaised with clients to ensure smooth communication.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 1, 2023 - October 13, 2025Created engaging content (graphics, reels, captions) for Instagram and TikTok to promote new offers, events, and group sessions, boosting online engagement and footfall. Collaborated with the team on content planning and community campaigns, targeting youth and family audiences through themed skate nights and social contests. Managed DMs, booking enquiries, and customer feedback across social channels, ensuring brand-consistent communication and positive user experience. Bridged digital and in-person engagement by supporting live events, hosting interactive activities, and resolving customer queries on-site. Handled bookings, cash/card transactions, and daily sales reconciliations with accuracy, contributing to smooth operations. Produced sales and engagement reports, providing insights that informed future promotions and communication strategies.
Front Desk Assistant at Gesterd Travel and Tours
August 1, 2021 - October 13, 2025Greeted clients and managed front-desk operations including phones, scheduling, and visitor inquiries. Maintained inventory records, organized office supplies, and supported daily travel bookings. Resolved over 50 customer queries per week, contributing to a 90% satisfaction rating. Provided administrative support including filing, document preparation, and internal coordination.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganised events such as food drives. Managed content planning and promotion for social impact campaigns. Designed outreach materials and coordinated volunteer teams for online and on-ground events (voluntary).
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 13, 2025Designed and edited social media content, managed CRM systems for donor data and campaign tracking, drafted newsletters and donor updates, and coordinated fundraising events from planning to delivery, including logistics and volunteer coordination. Created infographics and post-event reports to analyse performance and inform improvements. Ensured GDPR compliance and accurate meeting minutes; facilitated cross-team communication with performance reporting.
International Enquiries Assistant at University of Kent
September 1, 2025 - October 13, 2025Planned and delivered recruitment events (webinars, campus tours) for international audiences; produced marketing materials; managed a high-volume inbox, providing tailored responses; tracked queries using Intercom; adapted messaging across cultures to improve engagement; compiled enquiry trends and supported cross-department campaigns; drafted student communications to boost engagement and support recruitment.
Social Media Strategist & Manager at Shokeshoke Festival
December 1, 2023 - October 13, 2025Created and delivered digital campaigns on TikTok, Instagram, and Facebook, increasing engagement by 45–60% and boosting ticket sales; developed content strategies for brand partners and influencers; produced and edited multimedia content; coordinated with influencers and managed deliverables; analysed platform metrics and refined strategies; managed customer engagement during live events; introduced sustainability campaign ideas aligning with brand values.
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 1, 2023 - October 13, 2025Assisted solicitors with drafting affidavits, managing case files, and taking client instructions; supported branding for the IP division and helped position new IP services; prepared marketing materials and coordinated diaries; maintained smooth client communication.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 1, 2023 - October 13, 2025Created engaging content for Instagram and TikTok to promote new offers and events; planned and executed community campaigns; managed DMs and booking inquiries, resolving customer feedback; supported live events and on-site experiences; handled bookings and daily sales reconciliations; produced engagement reports to inform future promotions.
Front Desk Assistant at Gesterd Travel and Tours
August 1, 2021 - October 13, 2025Greeted clients and managed front-desk operations; supported travel bookings and inventory; resolved over 50 customer queries weekly, maintaining high satisfaction; provided administrative support.
Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentVoluntary role coordinating charity events and digital outreach; organized food drives; planned content and campaigns for social impact; designed outreach materials and coordinated volunteers for online and on-ground events.
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 13, 2025Designed and edited social media content using Canva, Adobe, and CapCut, aligning messaging with brand voice. Managed the charity’s CRM systems (Beacon, Mailchimp) for donor data management, campaign tracking, and segmentation. Drafted newsletters, campaign emails, and donor updates to enhance engagement. Coordinated fundraising events from planning to delivery, handling logistics, supplier liaison, and volunteer coordination. Created infographics and post-event reports to analyse performance and recommend improvements for future campaigns. Ensured GDPR compliance when handling sensitive donor and family data. Took detailed minutes during stakeholder meetings and supported cross-team reporting and analytics.
International Enquiries Assistant at University of Kent
September 1, 2025 - October 13, 2025Planned and delivered virtual and in-person recruitment events; designed and produced marketing materials to support recruitment campaigns; managed a high-volume mailbox (100+ enquiries daily) and used Intercom to track and manage queries; adapted messaging across diverse cultural contexts; compiled enquiry trend data and prepared reports to inform marketing strategy; drafted student-facing communications and coordinated team calendars; collaborated with the international marketing team on cross-department campaigns.
Social Media Strategist & Manager at Shokeshoke Festival, Nairobi
December 1, 2023 - October 13, 2025Created and delivered digital campaigns on TikTok, Instagram, and Facebook, increasing engagement by 45–60% and boosting ticket sales. Developed and executed content strategies for brand partners and influencers; produced, edited, and directed multimedia content using Adobe, CapCut, and Canva; coordinated with influencers and artists to meet deadlines; analysed platform metrics and adjusted strategies to maximise reach. Managed customer engagement during live events and supported on-site experiences; introduced sustainability campaign ideas and collaborated with operations teams.
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 1, 2023 - October 13, 2025Assisted solicitors with drafting affidavits, managing case files, and taking client instructions across family and property matters. Supported branding for the firm’s Intellectual Property division, contributed to logo design and client-facing presentation strategies, and helped prepare marketing materials for IP services. Coordinated diaries and scheduled meetings, liaising with clients to ensure smooth communication.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 1, 2023 - October 13, 2025Created engaging content (graphics, reels, captions) for Instagram and TikTok to promote new offers, events, and group sessions; collaborated on content planning and community campaigns; managed DMs, booking enquiries, and customer feedback across social channels; supported live events and on-site activities; handled bookings and daily sales reconciliations; produced sales and engagement reports.
Front Desk Assistant at Gesterd Travel and Tours
August 1, 2021 - October 13, 2025Greeted clients and managed front-desk operations including phones, scheduling, and visitor inquiries; maintained inventory and supported daily travel bookings; resolved over 50 customer queries per week, contributing to high satisfaction; provided administrative support.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganized events such as food drives; managed content planning and promotion for social impact campaigns; designed outreach materials and coordinated volunteer teams for online and on-ground events.
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 13, 2025Designed and edited social media content, managed donor data using CRM systems, drafted newsletters and donor updates, and coordinated fundraising events. Created infographics and post-event reports to analyse performance and inform future campaigns. Ensured GDPR compliance and maintained clear stakeholder communications and minutes.
International Enquiries Assistant at University of Kent
September 1, 2025 - October 13, 2025Planned and delivered virtual and in-person recruitment events, designed marketing materials, and managed a high-volume mailbox. Used Intercom to track inquiries, adapted messaging for diverse audiences, and prepared trend reports to inform marketing strategy.
Social Media Strategist & Manager at Shokeshoke Festival
December 1, 2023 - October 13, 2025Created and executed digital campaigns across TikTok, Instagram, and Facebook, boosting engagement and ticket sales. Coordinated with influencers and partners, produced multimedia content, and analysed metrics to optimise reach and conversions.
Legal Assistant (Family, Property & IP) at Simba & Simba Advocates
September 1, 2023 - October 13, 2025Assisted solicitors with drafting affidavits, managing case files, and client instructions. Supported branding for the IP division and helped position new services through marketing materials and client communications.
Social Media, Marketing & Customer Engagement Assistant at Skate-City Nairobi
December 1, 2023 - October 13, 2025Created engaging content for Instagram and TikTok, supported live events, managed DMs and bookings, and provided on-site customer engagement to drive attendance and satisfaction.
Front Desk Assistant at Gesterd Travel and Tours
August 1, 2021 - October 13, 2025Greeted clients, managed front-desk operations, handled inquiries, and supported travel bookings while maintaining high customer satisfaction.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganised community events, led digital outreach campaigns, and coordinated volunteer teams for online and on-ground initiatives to promote social impact.
Administrative & Communications Assistant at Sadie Bristow Foundation
September 1, 2025 - October 13, 2025Designed and edited social media content, managed donor data and campaign tracking in CRM systems, drafted newsletters and donor updates, coordinated fundraising events, produced post-event reports, ensured GDPR compliance, and captured meeting minutes to support stakeholder communication.
Charity Events Coordinator & Digital Outreach Lead at The Raising Heart Foundation
January 1, 2020 - PresentOrganized events such as food drives; managed content planning and promotion for social impact campaigns; designed outreach materials and coordinated volunteer teams for online and on-ground events.
Education
Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Bachelor of Laws (LLB) at University of Kent
January 1, 2021 - January 1, 2025A-Levels at The Nairobi Academy
January 1, 2019 - January 1, 2022Qualifications
Industry Experience
Media & Entertainment, Education, Non-Profit Organization, Travel & Hospitality, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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