I’m a digital marketing specialist that supports small businesses through content, email, social media, and website management. I help keep marketing systems organized and running smoothly by creating content, managing campaigns, maintaining WordPress sites, and coordinating CRM-based outreach that supports visibility and lead generation. Currently, I manage digital marketing operations for a coastal real estate brand, where I produce blog content, design marketing graphics, build email campaigns, and maintain the website while supporting basic SEO and marketing automation efforts. Prior to moving into marketing, I spent more than a decade with Apple in advanced technical support roles. That experience strengthened my communication, problem-solving, and process management skills—qualities that continue to shape how I approach marketing work today. I’m known for being dependable, detail-oriented, and easy to work with, bringing a balance of creative execution and technical organization that helps marketing efforts stay consistent and effective.

Michael Longmire

I’m a digital marketing specialist that supports small businesses through content, email, social media, and website management. I help keep marketing systems organized and running smoothly by creating content, managing campaigns, maintaining WordPress sites, and coordinating CRM-based outreach that supports visibility and lead generation. Currently, I manage digital marketing operations for a coastal real estate brand, where I produce blog content, design marketing graphics, build email campaigns, and maintain the website while supporting basic SEO and marketing automation efforts. Prior to moving into marketing, I spent more than a decade with Apple in advanced technical support roles. That experience strengthened my communication, problem-solving, and process management skills—qualities that continue to shape how I approach marketing work today. I’m known for being dependable, detail-oriented, and easy to work with, bringing a balance of creative execution and technical organization that helps marketing efforts stay consistent and effective.

Available to hire

I’m a digital marketing specialist that supports small businesses through content, email, social media, and website management. I help keep marketing systems organized and running smoothly by creating content, managing campaigns, maintaining WordPress sites, and coordinating CRM-based outreach that supports visibility and lead generation.

Currently, I manage digital marketing operations for a coastal real estate brand, where I produce blog content, design marketing graphics, build email campaigns, and maintain the website while supporting basic SEO and marketing automation efforts.

Prior to moving into marketing, I spent more than a decade with Apple in advanced technical support roles. That experience strengthened my communication, problem-solving, and process management skills—qualities that continue to shape how I approach marketing work today.

I’m known for being dependable, detail-oriented, and easy to work with, bringing a balance of creative execution and technical organization that helps marketing efforts stay consistent and effective.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Language

English
Fluent
Spanish; Castilian
Beginner

Work Experience

Web & Media Specialist at Neli Spurrell, Realtor®
May 1, 2021 - Present
Execute ongoing marketing activities across web, email, and social platforms to support brand visibility and lead generation. Draft and edit blog posts, landing page copy, email campaigns, and promotional content. Design simple marketing graphics and branded templates using Canva and Adobe Photoshop. Build and manage email campaigns, segmented lists, and basic automations in CRM tools. Maintain WordPress CMS for SEO, UX, and performance. Coordinate marketing workflows using Trello and maintain organized digital assets. Provide basic SEO research and content optimization support. Maintain CRM records and assist with marketing automation tasks.
Media Services Support, Tier II at Apple, Inc.
January 1, 2012 - April 1, 2021
Delivered advanced technical support while maintaining high customer satisfaction and performance metrics. Mentored peers and supported onboarding and training initiatives. Led process improvement efforts that reduced resolution times and improved KPIs. Acted as escalation point requiring strong communication, organization, and documentation skills.
iTunes Store Support, Tier I at Apple, Inc.
June 1, 2011 - January 1, 2012
Resolved technical, billing, account cases via chat, email, phone; Escalated to Tier II when necessary.
Technical Support, Tier I at Apple, Inc.
November 1, 2010 - June 1, 2011
Provided technical support for Software as a Service (MobileMe) via chat: location services, back-up, storage, contacts, calendars, email, photo/video galleries, website publishing, PC syncing, data syncing, remote access.

Education

Marketable Skills Award - Computer Information Technology, Web Programming at Austin Community College
January 11, 2030 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Real Estate & Construction

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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