MARIA GOMES

Available to hire

I am a multidisciplinary professional with a decade of experience at the intersection of sociology, digital operations, and creative research.

About

I am a multidisciplinary professional with a decade of experience at the intersection of sociology, digital operations, and creative research. I enjoy translating complex social and technical ideas into actionable insights, with a strong analytical mindset and a creative eye.

I have lectured on visual analysis and urban social movements in digital environments, earned a certification in Prompt Design for AI (2024), and I explore alternative photographic and monoprinting processes.

  • 5 years' experience
  • Joined December 2025

Industry experience

  • Media & Entertainment
  • Software & Internet
  • Education
  • Professional Services
  • Other

Work experience· 5 roles

AI Research and Linguistic Specialist · Lausanne Business SolutionsJan 2024 – Dec 2025 · 2 yrs

Created 300+ Portuguese prompt datasets across multiple sectors, improving regional AI accuracy by 20%. Analyzed 200+ content samples to identify hallucinations, strengthening Portuguese response quality.

Business Data Specialist · VeebeedeeJan 2022 – Dec 2022 · 1 yr

Curated 300+ Portuguese language datasets for NLP training, enhancing AI model performance; annotated and transcribed 150+ audio samples across domains, contributing to quality guidelines.

Cloud Operations Team Lead · VeebeedeeJan 2022 – Dec 2024 · 3 yrs

Led a 4-person team to meet KPIs with 99% resolution SLA and 97% first-response SLA; spearheaded CloudOps data migration with minimal downtime; improved workflow processes using Freshdesk and SharePoint, boosting efficiency through journey mapping and process optimization.

Research and Language Advisor · Lausanne Business SolutionsJan 2020 – Dec 2021 · 2 yrs
Guest Lecturer · FLUP Department of SociologyJan 2019 – Jan 2019 · 1 mo

Education· 6

Master's in Sociology · FLUP2015 – 2018
Bachelor's in Visual Arts - Photography · ESAP2011 – 2014
Master’s in Sociology · FLUP2015 – 2018
Bachelor’s in Visual Arts - Photography · ESAP2011 – 2014

Certifications and awards

Prompt Design for AI2024 – 2025
Prompt Design for AI2024 – 2025
Prompt Design for AI2024 – 2026

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