Participation in strategic planning meetings to assess program needs and identify trends using large datasets; developed interactive Tableau dashboards to monitor operations and uncover improvement areas; collaborated with clients to gather requirements, define project scope, and deliver actionable insights; researched KPIs to support client objectives; ensured data accuracy via rigorous validation and quality checks; created detailed documentation outlining processes, calculations, and results; led client presentations, clearly communicating insights and addressing questions.

Data Systems Analyst II at Professional Solutions Delivered

March 31, 2024 - March 31, 2024

Supported account teams with analysis, data mining, artifact development, research, and presentations. Captured meeting notes and highlighted key discussion points for internal use. Authored and implemented Standard Operating Procedures (SOPs). Performed quality checks and submitted client deliverables on a monthly basis. Summarized active and pending tasks on a bi-weekly cadence.

Business Data Analyst at We Have A Truck LLC

October 31, 2023 - October 31, 2023

Designed marketing KPIs, improving campaign effectiveness and outreach. Delivered data visualizations to clearly communicate insights to internal stakeholders. Conducted analyses that led to a 10% annual reduction in operational costs. Worked with leadership to identify process improvements and growth opportunities. Presented insights to both internal and external stakeholders using visualization tools. Mentored new team members on Excel, data analysis techniques, and visualization tools. Produced ad hoc reports to address inefficiencies and monitor market trends.