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Hi, I'm Mohamed, a Digital Marketing Strategist with over 8 years of experience in driving customer engagement and retention in B2B SaaS and professional services. I love leveraging data-driven approaches to optimize customer experiences and improve satisfaction across various digital touchpoints. I'm passionate about creating self-service resources and innovative marketing campaigns. Throughout my career, I've worked on a range of digital strategies, campaigns, and content creation projects. I thrive in collaborative environments and enjoy leveraging technology to create meaningful customer interactions. My goal is to continually improve strategies and deliver exceptional results for the brands I work with.…Hi, I'm Mohamed, a Digital Marketing Strategist with over 8 years of experience in driving customer engagement and retention in B2B SaaS and professional services. I love leveraging data-driven approaches to optimize customer experiences and improve satisfaction across various digital touchpoints. I'm passionate about creating self-service resources and innovative marketing campaigns. Throughout my career, I've worked on a range of digital strategies, campaigns, and content creation projects. I thrive in collaborative environments and enjoy leveraging technology to create meaningful customer interactions. My goal is to continually improve strategies and deliver exceptional results for the brands I work with.

Mohamed Nour

Digital Marketer, Marketing Strategist, Content Creator, +2

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Hi, I'm Mohamed, a Digital Marketing Strategist with over 8 years of experience in driving customer engagement and retention in B2B SaaS and professional services. I love leveraging data-driven approaches to optimize customer experiences and improve satisfaction across various digital touchpoints. I'm passionate about creating self-service resources and innovative marketing campaigns. Throughout my career, I've worked on a range of digital strategies, campaigns, and content creation projects. I thrive in collaborative environments and enjoy leveraging technology to create meaningful customer interactions. My goal is to continually improve strategies and deliver exceptional results for the brands I work with.…Hi, I'm Mohamed, a Digital Marketing Strategist with over 8 years of experience in driving customer engagement and retention in B2B SaaS and professional services. I love leveraging data-driven approaches to optimize customer experiences and improve satisfaction across various digital touchpoints. I'm passionate about creating self-service resources and innovative marketing campaigns. Throughout my career, I've worked on a range of digital strategies, campaigns, and content creation projects. I thrive in collaborative environments and enjoy leveraging technology to create meaningful customer interactions. My goal is to continually improve strategies and deliver exceptional results for the brands I work with.

Available to hire

Hi, I’m Mohamed, a Digital Marketing Strategist with over 8 years of experience in driving customer engagement and retention in B2B SaaS and professional services. I love leveraging data-driven approaches to optimize customer experiences and improve satisfaction across various digital touchpoints. I’m passionate about creating self-service resources and innovative marketing campaigns.

Throughout my career, I’ve worked on a range of digital strategies, campaigns, and content creation projects. I thrive in collaborative environments and enjoy leveraging technology to create meaningful customer interactions. My goal is to continually improve strategies and deliver exceptional results for the brands I work with.

Skills

SaaS

Experience Level

SaaS

Expert

Work Experience

Senior Accounting Technician at Melvin Luna Professional Corp.

January 1, 2023 - Present

Served as SaaS Integration Specialist, optimizing multiple cloud-based platforms for operational efficiency and customer satisfaction. Actively participated in strategic initiatives that improve financial processes and enhance user experience.

General Accountant at Array Marketing

January 1, 2021 - September 30, 2024

Partnered with senior management to update financial policies and enhance financial controls. Led initiatives in financial planning and analysis while managing full-cycle accounting operations to ensure timely reporting.

Founder & Digital Marketing Strategist at Nour Professional Services

January 1, 2021 - Present

Led digital customer experience strategy and full-stack marketing for B2B clients, focusing on engagement, lead generation, and customer retention. Implemented integrated SaaS solutions and marketing strategies across various digital channels to enhance client presence.

Business Account Manager at Scotiabank

January 1, 2016 - December 31, 2021

Managed customer success and retention strategies for financial clients, enhancing relationships through consultative engagement. Developed and presented business cases to support strategic decisions.