I am a hardworking individual eager to prove my capabilities and seek the right opportunity for a career in an organization. I believe I will be an asset to any organization that aligns with my professional skills and job role. Over the years, I have gained diverse experiences in customer advising, SEO, content writing, digital marketing, HR management, and project supervision. I am passionate about continuous learning and ready to contribute effectively in my workplace. I have accumulated significant hands-on experience handling multi-channel customer support, managing residential and office construction projects, and working with various software tools including MS Word and Adobe Photoshop. My proficiency in English, Urdu, and Punjabi, along with strong organizational and leadership skills, equip me well for a dynamic work environment.

Raja Mohsin Ali

I am a hardworking individual eager to prove my capabilities and seek the right opportunity for a career in an organization. I believe I will be an asset to any organization that aligns with my professional skills and job role. Over the years, I have gained diverse experiences in customer advising, SEO, content writing, digital marketing, HR management, and project supervision. I am passionate about continuous learning and ready to contribute effectively in my workplace. I have accumulated significant hands-on experience handling multi-channel customer support, managing residential and office construction projects, and working with various software tools including MS Word and Adobe Photoshop. My proficiency in English, Urdu, and Punjabi, along with strong organizational and leadership skills, equip me well for a dynamic work environment.

Available to hire

I am a hardworking individual eager to prove my capabilities and seek the right opportunity for a career in an organization. I believe I will be an asset to any organization that aligns with my professional skills and job role. Over the years, I have gained diverse experiences in customer advising, SEO, content writing, digital marketing, HR management, and project supervision. I am passionate about continuous learning and ready to contribute effectively in my workplace.

I have accumulated significant hands-on experience handling multi-channel customer support, managing residential and office construction projects, and working with various software tools including MS Word and Adobe Photoshop. My proficiency in English, Urdu, and Punjabi, along with strong organizational and leadership skills, equip me well for a dynamic work environment.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Urdu
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Customer Advisor at Online dress and cellphone website
February 29, 2024 - August 11, 2025
Managed daily interactions with customers across Pakistan, the US, and Gibraltar through phone, social media, web, and email channels. Handled a range of inquiries and complaints about products, order tracking, size discrepancies, and return policies using the Salesforce system to ensure timely and accurate resolution. Maintained high standards of customer satisfaction from 2022-07-01 to 2024-02-29.
HR Manager, Store Keeper, and Customer Advisor at Go Green Software House, Jhelum
August 1, 2019 - Present
Served multiple roles including HR Manager, Store Keeper, and Customer Advisor, working on MS Word, SEO, bookmarking, web management, content writing, Adobe Photoshop, Canva, and AI tools from 2019-08-01 to the present.
HR Department Staff at Mezan International
July 31, 2025 - August 11, 2025
Working in the HR department from 2022-03-01 to 2025-07-31.
Customer Advisor at Online dress and cellphone website
February 29, 2024 - August 27, 2025
Handled daily interactions with consumers across Pakistan, America, and Gibraltar through phone, social media, web, and email. Managed a wide range of inquiries and complaints, maintained customer satisfaction using Salesforce for case management.
HR Manager, Store Keeper, Customer Advisor at Go Green Software House
August 1, 2019 - Present
Serving as HR Manager, Store Keeper, and Customer Advisor in Jhelum, managed HR department responsibilities, inventory control, and customer relations.
Digital Marketing and Content Writer at Jhelum Soft Office
July 31, 2019 - August 27, 2025
Worked with SEO, content writing, web management, Adobe Photoshop, Canva, and other AI tools.
HR Department Employee at Mezan International
July 31, 2025 - August 27, 2025
Worked in the HR Department, contributing to human resource functions and administrative tasks.
Customer Advisor at Online dress and Cellphone website
February 29, 2024 - August 27, 2025
Managed daily interactions with consumers across Pakistan, the USA, and Gibraltar through phone, social media, web, and email to provide comprehensive support. Handled various inquiries and complaints including product information, size discrepancies, order tracking, and return policies. Used Salesforce system to ensure accurate case management and timely resolution to maintain high customer satisfaction.
HR Manager, Store Keeper and Customer Advisor at Go Green Software House, Jhelum
August 1, 2019 - Present
Performed multiple roles including HR management, inventory control, and customer advisory since August 2019. Integrated various office functions and contributed to improving business operations within the software house.
Software and Digital Marketing Assistant at Jhelum Soft Office
July 31, 2019 - August 27, 2025
Worked from June 2013 to July 2019 handling MS Word, SEO, bookmarking, web management, content writing, Adobe Photoshop, Canva, and other AI tools to support digital marketing and online presence enhancement.
HR Department Employee at Mezan International
July 31, 2025 - August 27, 2025
Worked in the HR Department from March 2022 to July 2025, managing human resources related tasks.

Education

Add your educational history here.

Qualifications

B.A
January 11, 2030 - August 11, 2025
D.Com (IT)
January 11, 2030 - August 11, 2025
S.S.C
January 11, 2030 - August 11, 2025
Computer Basic Course
January 11, 2030 - August 11, 2025
English Language Course
January 11, 2030 - August 11, 2025
Website Content, SEO, Excel Formula & Word Course
January 11, 2030 - August 11, 2025
B.A
January 11, 2030 - August 27, 2025
D.com (IT)
January 11, 2030 - August 27, 2025
S.S.C
January 11, 2030 - August 27, 2025
Computer Basic Course and English Language Course
January 11, 2030 - August 27, 2025
Website Content, SEO, Excel Formula & Word Course
January 11, 2030 - August 27, 2025
B.A D.com (IT)
January 11, 2030 - August 27, 2025
S.S.C
January 11, 2030 - August 27, 2025
Computer Basic Course
January 11, 2030 - August 27, 2025
English Language Course
January 11, 2030 - August 27, 2025
Course on Website Content, SEO, Excel Formula & Word
January 11, 2030 - August 27, 2025

Industry Experience

Consumer Goods, Retail, Software & Internet, Real Estate & Construction, Professional Services, Computers & Electronics

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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