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I'm a motivated and detail-oriented content creator with a strong foundation in customer service, storytelling, bookselling and audience engagement. I'm also experienced in shaping creative concepts, managing campaigns and building relationships across publishing and retail. I've worked at Profile Books and Selfridges and I bring five years of hospitality management experience, delivering calm efficiency, creative flair and collaborative energy to champion great products and people.…I'm a motivated and detail-oriented content creator with a strong foundation in customer service, storytelling, bookselling and audience engagement. I'm also experienced in shaping creative concepts, managing campaigns and building relationships across publishing and retail. I've worked at Profile Books and Selfridges and I bring five years of hospitality management experience, delivering calm efficiency, creative flair and collaborative energy to champion great products and people.

Mollie Sambrook

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I'm a motivated and detail-oriented content creator with a strong foundation in customer service, storytelling, bookselling and audience engagement. I'm also experienced in shaping creative concepts, managing campaigns and building relationships across publishing and retail. I've worked at Profile Books and Selfridges and I bring five years of hospitality management experience, delivering calm efficiency, creative flair and collaborative energy to champion great products and people.…I'm a motivated and detail-oriented content creator with a strong foundation in customer service, storytelling, bookselling and audience engagement. I'm also experienced in shaping creative concepts, managing campaigns and building relationships across publishing and retail. I've worked at Profile Books and Selfridges and I bring five years of hospitality management experience, delivering calm efficiency, creative flair and collaborative energy to champion great products and people.

Available to hire

I’m a motivated and detail-oriented content creator with a strong foundation in customer service, storytelling, bookselling and audience engagement. I’m also experienced in shaping creative concepts, managing campaigns and building relationships across publishing and retail.

I’ve worked at Profile Books and Selfridges and I bring five years of hospitality management experience, delivering calm efficiency, creative flair and collaborative energy to champion great products and people.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Creator & Editor at ColdFeetOnTheKitchenFloor Blog

May 1, 2015 - Present

Founded and maintained a creative writing blog with 50,000+ followers, featuring original poetry, literary analysis, book recommendations and writing resources; curated and scheduled content; managed tags and SEO-friendly formatting; regularly updated blog layout for accessibility and aesthetic cohesion.

Spoken Word Editor & Videographer at Freelance / Self-employed

January 1, 2022 - Present

Scripting, performing and editing original spoken-word pieces; produced full video production cycle from scripting to publishing; camera framing, lighting, audio editing and subtitling; used video montage software; created content for social platforms.

Deputy Manager at Hydes Brewery, Manchester

October 1, 2019 - April 1, 2020

Coordinated and promoted 50+ events; produced newsletters, menus and marketing blurbs; managed cross-team projects; oversaw stock and used scheduling/CRM tools; generated weekly performance reports; led recruitment and performance reviews; reduced operational costs by 15%; maintained compliance as a Personal Licence Holder.

Poetry Collection Publication & Crowdfunding - Project Lead at Self-authored Poetry Collection

June 1, 2020 - September 1, 2020

Spearheaded end-to-end publication; crowdfunded via Kickstarter and exceeded the funding target; managed marketing, budgeting and audience engagement; proofread and edited content; liaised with printers and managed production timeline; distributed to supporters and managed post-campaign communications.

Poetry Print Business - Founder & Creator at Poetry Print Business

June 1, 2020 - Present

Write and develop original poetry for print products; manage branding, pricing, product listings and customer communication; produce and sell poetry prints online; create product descriptions and social content; build and maintain a consistent visual identity; engage directly with customers to ensure a positive buying experience.

Luxury Bookseller at Selfridges/WHSmith, City of London

October 1, 2024 - July 1, 2025

Built relationships with readers and authors; curated a catalogue of 1000+ titles; wrote blurbs, staff picks and display copy; managed complex customer queries and high stock volumes; delivered a 20% uplift in seasonal sales through merchandising and partnerships.

Intern at Profile Books

October 1, 2025 - January 1, 2026

Internship supporting Publicity, Marketing and Editorial teams; managed reception duties; used Biblio to produce information sheets; updated press releases; contributed to publicity roundups and mailouts; assisted campaign work through market research, contact sourcing and competitor analysis; attended acquisitions and design meetings; wrote reader’s reports.

Work Experience Participant at Hachette UK / Springpod

June 1, 2025 - July 1, 2025

Virtual work experience providing end-to-end insight into the publishing lifecycle; engaged with editorial, marketing, sales, rights, design and production; strengthened communication and time-management skills and explored career pathways in publishing.

Spoken Word Editor & Videographer at Self-employed

January 1, 2022 - Present

Freelance editing and videography of spoken word pieces; full production cycle from scripting to publish; camera framing and lighting; audio editing and subtitling.