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Hi, I'm Momina Shah. I'm a results-driven professional with extensive experience in real estate leasing, hospitality procurement, mall administration, and customer care. I excel at building positive relationships, coordinating cross-functional teams, and streamlining processes to improve efficiency and service. I am passionate about delivering excellent service, handling multiple tasks under pressure, and contributing to company growth. I'm seeking a role where I can leverage my diverse experience and drive growth and client satisfaction.…Hi, I'm Momina Shah. I'm a results-driven professional with extensive experience in real estate leasing, hospitality procurement, mall administration, and customer care. I excel at building positive relationships, coordinating cross-functional teams, and streamlining processes to improve efficiency and service. I am passionate about delivering excellent service, handling multiple tasks under pressure, and contributing to company growth. I'm seeking a role where I can leverage my diverse experience and drive growth and client satisfaction.

Momina Shah

Project Manager, Content Creator, Content Designer, +2

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Hi, I'm Momina Shah. I'm a results-driven professional with extensive experience in real estate leasing, hospitality procurement, mall administration, and customer care. I excel at building positive relationships, coordinating cross-functional teams, and streamlining processes to improve efficiency and service. I am passionate about delivering excellent service, handling multiple tasks under pressure, and contributing to company growth. I'm seeking a role where I can leverage my diverse experience and drive growth and client satisfaction.…Hi, I'm Momina Shah. I'm a results-driven professional with extensive experience in real estate leasing, hospitality procurement, mall administration, and customer care. I excel at building positive relationships, coordinating cross-functional teams, and streamlining processes to improve efficiency and service. I am passionate about delivering excellent service, handling multiple tasks under pressure, and contributing to company growth. I'm seeking a role where I can leverage my diverse experience and drive growth and client satisfaction.

Available to hire

Hi, I’m Momina Shah. I’m a results-driven professional with extensive experience in real estate leasing, hospitality procurement, mall administration, and customer care. I excel at building positive relationships, coordinating cross-functional teams, and streamlining processes to improve efficiency and service.

I am passionate about delivering excellent service, handling multiple tasks under pressure, and contributing to company growth. I’m seeking a role where I can leverage my diverse experience and drive growth and client satisfaction.

Skills

Microsoft Office

Microsoft Excel

Copywriting

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

Copywriting

Intermediate

Language

English

Fluent

Urdu

Advanced

Hindi

Advanced

Panjabi, Punjabi

Advanced

Arabic

Intermediate

Work Experience

Leasing Executive at Wedyan Real Estate

November 1, 2023 - November 1, 2025

Negotiated lease terms and conditions, managed lease applications (verifying tenant information and background checks), maintained positive tenant relationships, resolved issues promptly, prepared lease documents, coordinated with maintenance staff, and managed rent collections.

Purchase Officer at Ramada Hotel & Suites

August 1, 2021 - August 1, 2023

Managed daily hotel food purchases; raised and emailed purchase orders; received goods against approved delivery receipts; requested credit notes; built relationships with suppliers to ensure lead times and timely deliveries.

Mall Admin/Receptionist at R-Select City Life Al Tallah Mall

June 1, 2020 - August 1, 2021

Logged security reports, managed information desk records, supervised housekeeping to maintain hygiene, logged maintenance workers and issued gate passes.

Sr. Customer Service Representative / Team Leader at ETISALAT – Customer Care Center – Ajman, UAE

September 1, 2010 - September 1, 2019

Resolved customer complaints via phone, email, mail, or social media; handled requests for subscription and cancellations; persuaded customers to remain with the service; managed enterprise customer issues as assigned.

Purchase Coordinator / Admin & HR Assistant at Tech Group of Companies, Ajman, UAE

February 1, 2008 - August 1, 2010

Prepared LPOs and invoices with approvals; processed supplier invoices; maintained payroll information by collecting time and attendance data; supported HR activities related to recruitment and onboarding.