Founder at Mellora Cookies

Founded and operated a home-based bakery specializing in premium cookies. Developed full brand identity, including color palettes, visual themes, packaging design, product photography, social media content, and a website to showcase styling and visuals. Created marketing displays and vendor booth layouts; managed end-to-end operations including product development, baking, customer service, order management, and inventory.

Marketing Coordinator at Mango's Group

Led marketing initiatives including SEO & SEM; supported customers; provided insights to the team to resolve customer issues; managed time and prioritized tasks in a fast-paced environment; contributed to marketing campaigns, advertisements, and community involvement.

Sales Associate at Hudson's Bay

Effectively communicated with clients via phone, email, and in-store methods regarding in-store events, promotions, and ongoing sales activities. Developed problem-solving, investigative, and evaluative skills to resolve system and service issues.

Administrative Clerk at Mitsubishi Motors

Implemented an EPIC-like health information system into hospital settings; assisted clinical and non-clinical staff during system implementation; reported system errors and assisted in user training and feedback loops.

Technical Support Specialist at Trillium Health Partners

Implemented Meditech expansion, a computerized health information system, into hospital environments; conducted inbound and outbound calls to assist staff and resolve issues; served as first-line problem solver and provided updates based on end-user feedback.