UX/UI and data-driven professional with experience in public health operations, emergency preparedness, and cross-functional collaboration. Skilled in research, information architecture, and delivering user-centered solutions that improve processes and usability. Certified in data-driven and graphic design fundamentals, with hands-on experience supporting stakeholders through analytics, database management, and operational planning. Fluent in English and Spanish, and experienced translating complex requirements into clear workflows and documentation.

Monica G. Narvaez

UX/UI and data-driven professional with experience in public health operations, emergency preparedness, and cross-functional collaboration. Skilled in research, information architecture, and delivering user-centered solutions that improve processes and usability. Certified in data-driven and graphic design fundamentals, with hands-on experience supporting stakeholders through analytics, database management, and operational planning. Fluent in English and Spanish, and experienced translating complex requirements into clear workflows and documentation.

Available to hire

UX/UI and data-driven professional with experience in public health operations, emergency preparedness, and cross-functional collaboration. Skilled in research, information architecture, and delivering user-centered solutions that improve processes and usability.

Certified in data-driven and graphic design fundamentals, with hands-on experience supporting stakeholders through analytics, database management, and operational planning. Fluent in English and Spanish, and experienced translating complex requirements into clear workflows and documentation.

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Experience Level

Expert
Intermediate

Language

English
Advanced
Spanish; Castilian
Advanced

Work Experience

Emergency Preparedness Intern (Data-Diven Business Applications) at Austin Public Health Department
January 1, 2025 - July 1, 2025
Supported research and planning activities for emergency preparedness, including facility layout research to determine operational and functional capabilities in emergency situations. Assisted with scheduling and coordination related to public health needs. Contributed to operational planning and preparedness documentation.
Development Associate at Paso del Norte Community Foundation
May 1, 2021 - December 1, 2024
Led the development and launch of a new user database, optimizing user experience and improving fund management processes. Managed financial activities for designated and non-advised funds, ensuring accurate tracking, reporting, and compliance with fund policies. Processed accounts payable, grants, and cash deposits to support timely disbursement and proper allocation of funds. Provided administrative support to streamline operations and improve organizational efficiency. Coordinated fundraising and scholarship event logistics, including planning, donor engagement, and on-site support. Maintained Raiser's Edge database for donor and gift information and conducted training sessions to help users use and optimize platform functionality. Managed cash deposits and ensured accurate fund allocation, supported cross-functional work with the accounting department for accurate and timely financial reports and disbursements.
UI/UX for Data-Driven Business Applications Intern (Project/Certification timeframe)
January 1, 2020 - August 1, 2021
Built and improved UX/UI prototypes using Figma and user-centered design methods. Conducted user research through surveys, personas, empathy maps, and competitive analysis to identify user needs, pain points, and product opportunities. Defined MVP features, created information architecture and user flows, and developed low- and high-fidelity wireframes and interactive prototypes in Figma. Presented final app concept and design rationale to course leaders and stakeholders, incorporating iterative feedback. Applied UX research and design methods including heuristic evaluation, open card sorting, sitemap optimization, usability assessments, and accessibility reviews across additional course projects.
Research Analyst and Patient Representative at Austin Public Health Department
January 1, 2020 - April 1, 2020
Conducted literature reviews related to treatment and prevention advancements. Collected and analyzed COVID-19 data from public health agencies and supported contact tracing efforts. Educated businesses on COVID-19 transmission and prevention measures. Coordinated patient appointments for COVID-19 vaccinations, updated patient records, and verified insurance information. Managed Austin 3-1-1 reports for COVID-19 guideline violations for businesses and the general public. Re-evaluated Points of Distribution to create a more efficient process. Compared Austin Public Health procedures with other health departments at the state and nationwide levels. Edited operations manuals and updated procedures to stay current. Researched emergency preparedness evacuation situations and supported implementation within the Austin area.

Education

Bachelor of Science (B.S.) in Public Health at The University of Texas at Austin
January 1, 2020 - January 1, 2025
Certification (UX for Data-Driven Business Applications) at Texas McCombs School of Business (The University of Texas at Austin)
January 1, 2025 - July 1, 2025

Qualifications

FEMA
January 1, 2019 - July 17, 2026
National Incident Management System (NIMS)
January 1, 2019 - July 17, 2026
Collaborative Institutional Training Initiative (CITI)
January 1, 2019 - July 17, 2026
Design Portfolio Certification (UX for Data-Driven Business Applications)
January 1, 2025 - July 1, 2025

Industry Experience

Government, Healthcare, Non-Profit Organization, Education, Software & Internet