KEVIN GABRIEL MOTIÑO SAAVEDRA

Available to hire

I’m a customer service and operations professional with 6+ years of experience supporting fast-paced teams, coordinating transactions, and keeping documents and deadlines organized end to end.

About

I’m a customer service and operations professional with 6+ years of experience supporting fast-paced teams, coordinating transactions, and keeping documents and deadlines organized end to end. I’ve worked across customer service roles where I handled billing, payments, account management, claims support, and troubleshooting—always with a focus on clear communication and fast follow-ups.

Over the years, I’ve also taken on leadership and coordination responsibilities, including training agents, supporting daily operational quality, and managing real estate transactions from contract through closing with stakeholders such as agents, buyers, sellers, lenders, and title companies. More recently, I’ve broadened my experience with retail operations and training program sales, and I enjoy roles where I can combine organization, problem-solving, and client communication to help teams succeed.

  • 5 years' experience
  • Joined September 2026

Languages

  • EnglishIntermediate
  • Spanish; CastilianAdvanced

Industry experience

  • Professional Services
  • Real Estate & Construction
  • Retail
  • Financial Services
  • Travel & Hospitality
  • Education
  • Non-Profit Organization

Work experience· 8 roles

Operations & Inventory Assistant · Retail Business StartupJul 2026 – Sep 2026 · 3 mos

Supported daily store operations, organization, and inventory management during the startup phase. Managed TikTok LIVE sales and assisted customers with product inquiries and purchases. Created and maintained inventory for clothing, DTF transfers, and store supplies. Tracked incoming and outgoing products and maintained accurate inventory records. Printed and applied barcode labels to products using the company’s inventory system.

Recruitment / Transaction Coordinator · ALDA Enterprises – RecruitmentApr 2025 – Jan 2026 · 10 mos

Coordinated real estate transactions from contract to closing, ensuring deadlines and required documentation were completed on time. Managed contracts and tracked transaction progress from offer through closing. Coordinated with agents, buyers, sellers, lenders, title companies, and other third parties. Prepared and reviewed transaction and closing documents while maintaining accurate records. Updated internal databases and followed up on outstanding items to keep transactions moving. Also conducted outreach calls and initial interviews with candidates and supported recruitment coordination and administration throughout the process.

Customer Support (Auto Insurance) · GGA Solutions – Auto InsuranceFeb 2025 – Jul 2025 · 6 mos

Assisted customers with questions regarding monthly payments, policy details, and vehicle coverage. Explained insurance benefits, coverage, and account information clearly. Reviewed customer information and provided accurate assistance based on policies. Coordinated with the Claims Department when customers needed to report or address vehicle damage. Maintained professional communication while handling customer questions and concerns.

Baseball Training Program Coach (Canada) — (as listed) · Baseball Training Program – Coach CanadaDec 2024 – Jan 2026 · 1 yr 2 mos
Cashier (with additional responsibilities) · Eagle Beach WearJun 2024 – Oct 2024 · 5 mos
Operations Leadership (multiple roles) · ITEL-Walmart.comSep 2022 – Jun 2024 · 1 yr 10 mos
Customer Service / Chat Support / Floor Support · STARTEK – COMCAST XFM – Customer ServiceOct 2020 – Jun 2022 · 1 yr 9 mos
Customer Service / Floor Support · STARTEK – GRUBHUB – Customer ServiceMar 2019 – Mar 2020 · 1 yr 1 mo

Education

Bachelor’s degree (Computing, English, Science & Literature) — (unspecified degree level) · Shaday Bilíngue Institute2002 – 2015
Call center, Tourism, Master’s degree, and Hospitality focus — (unspecified) · CEU TE C - Central American University of Honduras (as listed)2017 – 2019

Certifications and awards

Excel Course – INFOP (as listed)2030 – 2026
New Member Orientation Leader — Church Volunteer Experience (as listed)2030 – 2026

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