Multilingual AI data and customer-support professional with hands-on experience in guideline-based language tasks, multilingual data verification, transcription-style checks, and voice/audio validation. I focus on consistency, neutrality, and high-quality documentation while following project instructions closely. I’m comfortable reviewing Arabic-English-French content, identifying inconsistencies, and recording decisions in structured spreadsheets/CRM-style logs. Ready for remote AI training, linguistic QA, transcription evaluation, and voice data assessment roles with a strong attention to confidentiality and detail.

Mourad Khelifa

Multilingual AI data and customer-support professional with hands-on experience in guideline-based language tasks, multilingual data verification, transcription-style checks, and voice/audio validation. I focus on consistency, neutrality, and high-quality documentation while following project instructions closely. I’m comfortable reviewing Arabic-English-French content, identifying inconsistencies, and recording decisions in structured spreadsheets/CRM-style logs. Ready for remote AI training, linguistic QA, transcription evaluation, and voice data assessment roles with a strong attention to confidentiality and detail.

Available to hire

Multilingual AI data and customer-support professional with hands-on experience in guideline-based language tasks, multilingual data verification, transcription-style checks, and voice/audio validation. I focus on consistency, neutrality, and high-quality documentation while following project instructions closely.

I’m comfortable reviewing Arabic-English-French content, identifying inconsistencies, and recording decisions in structured spreadsheets/CRM-style logs. Ready for remote AI training, linguistic QA, transcription evaluation, and voice data assessment roles with a strong attention to confidentiality and detail.

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Language

Arabic
Fluent
English
Advanced
French
Advanced

Work Experience

Commercial Consultant at Digitec Computer
August 1, 2024 - November 1, 2025
Handled customer inquiries and provided clear product explanations to ensure accurate information delivery and professional communication. Prepared quotations and updated customer/product records while maintaining organized CRM-style data for follow-up, reporting, and service documentation. Reviewed product details and service information to ensure record accuracy, consistency, and confidentiality.
Store Manager at El Assli Hi-Tech
February 1, 2022 - May 1, 2024
Managed daily operations, customer service, scheduling, staff coordination, and administrative follow-up in a fast-paced environment. Maintained inventory, supplier, product, and service records with strong attention to data accuracy and documentation quality. Resolved customer issues and trained staff on service standards, communication quality, and consistent record handling.
Quality Engineer at Sonatrach
March 1, 2021 - November 1, 2021
Verified data accuracy, analyzed results, and prepared quality control reports for management review. Conducted inspections, audits, and documentation checks to identify inconsistencies and support corrective actions.

Education

Master's Degree in Macromolecular Chemistry at University of Sciences and Technology Houari Boumediene
September 1, 2021 - July 1, 2023
License Degree (Bachelor's equivalent) in Fundamental Chemistry at University of Sciences and Technology Houari Boumediene
September 1, 2017 - June 1, 2021
Master's Degree in Macromolecular Chemistry at University of Sciences and Technology Houari Boumediene, Algiers
September 1, 2021 - July 1, 2023
License Degree (Bachelor's equivalent) in Fundamental Chemistry at University of Sciences and Technology Houari Boumediene, Algiers
September 1, 2017 - June 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Professional Services, Retail, Energy & Utilities, Education