Human Factors Consultant at Medical CyberWorlds Inc.

Remote role. Assisted in developing a virtual patient training tool to increase sensitivity when interacting with marginalized patients; conducted research comparing virtual and standardized patients on verbal and nonverbal communication outcomes; performed literature reviews; created scoring system and measures used for data analysis.

Human Factors Specialist - Simulation Consultant at Eastern Virginia Medical School

Collaborated with Sentara Center for Healthcare Simulation and Immersive Learning (SCSIL) on several research projects; evaluated the efficacy of prototype sonography devices to facilitate teaching medical students about correct needle placement and injections; enhanced the reliability of standardized patient ratings for Clinical Skill Assessments; developed products for healthcare simulation use and ran benchmark usability tests with FDA-approved trainers; created over 15 job aids for simulation technicians to efficiently set up trainers without referencing external manuals.

User Researcher - Website Consultant at Old Dominion University

Project report evaluating psychology website; conducted formative usability tests, heuristic evaluation, card sorting, and end-user evaluation; suggested website implementations based on human-centered methodologies.

Human Factors Engineer – Telemetry Consultant at Sentara Hospital

Assessed risk of their cardiac telemetry system; employed human error identification methods and risk assessments when investigating the root cause of telemetry accidents; visualized alarm data using Tableau in a presentation/action report with recommendations to eliminate and reduce patient harm from telemetry use; conducted comprehensive literature review of telemetry systems.

Research Data Coordinator I at The US Oncology Network

Collected, processed, and ensured quality control of clinical trial data; managed monitoring and auditing activities by resolving queries.

Master Data Specialist I at Wesco Aircraft

Constructed SQL queries for extensive database management; identified and analyzed database gaps to ensure data completeness.

HFE/UE Internship at MDH Human Factors LLC

HFE/UE Practitioner specialized in formative evaluation and human factors validation testing of medical devices and combination products; applied functional knowledge of regulations and standards such as ISO 14971 and FDA guidance documents during the device development process; trained in human factors methods and documentation including task analysis, use scenarios, failure mode and effects analysis (FMEA), and use-related risk analysis (URRA).

Resident Assistant at SCARC

Assisted individuals with developmental disabilities in group homes; administered medications, scheduled medical appointments, and maintained daily records.