Hi, I’m Mrinal Bhandari—a UX-focused product designer with 7+ years of experience crafting customer-centric interfaces for B2B teams at Pfizer, TCS, Builder.ai, and AI-first startups like GaanaAI. I’ve led end-to-end design for products that registered 8.5k users within a month of launch and helped Builder.ai improve retention by 22%. I rely on in-depth user research, UX best practices, and scalable design systems to make consumers’ lives easier. I’ve built design systems from scratch for web and mobile, scaled them for growth, and mentored teams. Ask me about my experience building BetaFuture and Catalyst Designs.

Mrinal Bhandari

Hi, I’m Mrinal Bhandari—a UX-focused product designer with 7+ years of experience crafting customer-centric interfaces for B2B teams at Pfizer, TCS, Builder.ai, and AI-first startups like GaanaAI. I’ve led end-to-end design for products that registered 8.5k users within a month of launch and helped Builder.ai improve retention by 22%. I rely on in-depth user research, UX best practices, and scalable design systems to make consumers’ lives easier. I’ve built design systems from scratch for web and mobile, scaled them for growth, and mentored teams. Ask me about my experience building BetaFuture and Catalyst Designs.

Available to hire

Hi, I’m Mrinal Bhandari—a UX-focused product designer with 7+ years of experience crafting customer-centric interfaces for B2B teams at Pfizer, TCS, Builder.ai, and AI-first startups like GaanaAI. I’ve led end-to-end design for products that registered 8.5k users within a month of launch and helped Builder.ai improve retention by 22%.

I rely on in-depth user research, UX best practices, and scalable design systems to make consumers’ lives easier. I’ve built design systems from scratch for web and mobile, scaled them for growth, and mentored teams. Ask me about my experience building BetaFuture and Catalyst Designs.

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Work Experience

Principal Product Designer at GaanaAI
February 1, 2025 - Present
Designed and strategized the end-to-end product from concept to production, ensuring intuitive designs through research, a design system, wireframing, and usability testing. Launched the product and designed AI-native experiences and prompt design from the ground up, achieving an 80% user satisfaction rate. Strategized growth by applying ML and conversational design best practices, adapting to fast-evolving LLM trends. Partnered with the CEO, PMs, engineers, and AI researchers to design AI-driven workflows, considering backend logic, edge cases, and full user journeys.
Founding Product Designer at MG 25
February 1, 2024 - January 1, 2025
Formed scalable and responsive web & mobile designs for MG 25’s website, increasing user engagement and satisfaction by 45% through targeted user research. Collaborated cross-functionally with product, growth marketing, stakeholders, and operations to deliver solutions impacting top Canadian business schools. Employed a data-driven design process aligned to business goals to improve consumer satisfaction.
Senior Product Designer at Builder.ai
October 1, 2022 - March 1, 2023
Reimagined Builder.ai’s consumer platform to improve usability, reduce time spent by 20x, and cut CTAs by half. Led as the design lead for an internal portal in a digital SaaS environment, collaborating with PMs, software architects, and engineers. Directed ideation sessions to solve complex problems, effectively framing problems for stakeholders and reducing turnaround times by 20% through design thinking and compelling narrative-led design.
Product Designer at TATA Consultancy Services – Pfizer
August 1, 2019 - September 1, 2022
Designed over 20 web, native, and hybrid mobile-first apps, improving usability by 35% and increasing platform engagement by 20%. Collaborated with senior designers on Pfizer's rebranding initiative, delivering designs 15% ahead of schedule using agile methods. Conducted XR research projects, mentoring 5 junior designers in design thinking workshops, boosting team productivity and innovation by 25%.
Product Designer at #ONE47
March 1, 2018 - July 1, 2018
Assisted in designing web and mobile interfaces for enterprise clients, contributing to web design. Supported graphic design initiatives for e-commerce marketing, enhancing user engagement.
Principle Product Designer at GaanaAI
February 1, 2025 - Present
Designed and strategized the end-to-end product from concept to production, ensuring intuitive designs through research, design system, wireframing, and usability testing. Launched AI-native experiences and prompt design from the ground up, achieving an 80% user satisfaction rate. Drove product growth from 0 to 1 by applying ML and conversational design, while monitoring evolving LLM trends. Partnered with the CEO, PMs, engineers, and AI researchers to design and integrate AI-driven workflows across full user journeys.

Education

Master of Business Administration, Specialization in Design Thinking at University Canada West
January 1, 2023 - January 1, 2024
Bachelor’s in Communication Design, Specialization in Interaction Design at Pearl Academy with Nottingham Trent University
January 1, 2015 - January 1, 2019
Master of Business Administration at University Canada West
January 1, 2023 - January 1, 2024
Bachelor’s in communication design at Pearl Academy with Nottingham Trent University
January 1, 2015 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Healthcare