Adam Foldvari
I'm Adam, a dedicated professional with over 3 years of experience in player support and customer service within gaming environments.
About
I’m Adam, a dedicated professional with over 3 years of experience in player support and customer service within gaming environments. I help thousands of gamers resolve issues efficiently while collaborating with QA, social media, and esports teams. I’m comfortable using Zendesk, Slack, and various payment tools, and I enjoy turning complex problems into clear, actionable solutions. My background in software development and animation informs a user-focused, proactive approach to troubleshooting and improving player experiences. I’m passionate about ongoing learning, teamwork, and delivering friendly, professional support that keeps players engaged and satisfied.
- 11 years' experience
- Joined March 2026
Skills· 23
Languages
- HungarianFluent
- EnglishAdvanced
Industry experience
- Gaming
- Media & Entertainment
- Professional Services
- Software & Internet
- Education
- Travel & Hospitality
Work experience· 10 roles
Reviewed user-submitted content and advertisements for policy compliance, informed teams about policy changes, participated in QA meetings for potential improvements, and handled occasional special tasks. Provided timely, professional support to players, collaborating with multiple departments to deliver unified solutions. Trained new colleagues and processed refunds or ticket adjustments as needed. Managed inquiries via chat systems and monitored emails related to customer concerns.
Moderated content for advertiser compliance; reviewed user-generated content for social media per policy; coordinated with QA to implement policy changes; assisted with refunds or ticket adjustments as needed.
Reviewed content on social media for advertisers according to policies; familiar with Zendesk, Slack and internal channels; collaborated with departments across game development, social media and esports.
Education· 6
Certifications and awards
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