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Hi, I’m Mikhail Shamonin, a Technical Writer and QA Engineer with extensive experience delivering intelligent software solutions. I specialize in manual and automated testing, writing clear technical docs, API references, and release notes, and helping product teams translate complex features into user-friendly experiences. I’m passionate about quality, usability, and cross-functional collaboration to ensure customers get reliable software and self-service support. I have a strong analytical mindset, fluent in English, and a background in software engineering and translation management that enables me to drive effective localization and documentation initiatives across global teams.…Hi, I’m Mikhail Shamonin, a Technical Writer and QA Engineer with extensive experience delivering intelligent software solutions. I specialize in manual and automated testing, writing clear technical docs, API references, and release notes, and helping product teams translate complex features into user-friendly experiences. I’m passionate about quality, usability, and cross-functional collaboration to ensure customers get reliable software and self-service support. I have a strong analytical mindset, fluent in English, and a background in software engineering and translation management that enables me to drive effective localization and documentation initiatives across global teams.

Mikhail Shamonin

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Hi, I’m Mikhail Shamonin, a Technical Writer and QA Engineer with extensive experience delivering intelligent software solutions. I specialize in manual and automated testing, writing clear technical docs, API references, and release notes, and helping product teams translate complex features into user-friendly experiences. I’m passionate about quality, usability, and cross-functional collaboration to ensure customers get reliable software and self-service support. I have a strong analytical mindset, fluent in English, and a background in software engineering and translation management that enables me to drive effective localization and documentation initiatives across global teams.…Hi, I’m Mikhail Shamonin, a Technical Writer and QA Engineer with extensive experience delivering intelligent software solutions. I specialize in manual and automated testing, writing clear technical docs, API references, and release notes, and helping product teams translate complex features into user-friendly experiences. I’m passionate about quality, usability, and cross-functional collaboration to ensure customers get reliable software and self-service support. I have a strong analytical mindset, fluent in English, and a background in software engineering and translation management that enables me to drive effective localization and documentation initiatives across global teams.

Available to hire

Hi, I’m Mikhail Shamonin, a Technical Writer and QA Engineer with extensive experience delivering intelligent software solutions. I specialize in manual and automated testing, writing clear technical docs, API references, and release notes, and helping product teams translate complex features into user-friendly experiences. I’m passionate about quality, usability, and cross-functional collaboration to ensure customers get reliable software and self-service support.

I have a strong analytical mindset, fluent in English, and a background in software engineering and translation management that enables me to drive effective localization and documentation initiatives across global teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Russian

Fluent

English

Fluent

Work Experience

Technical Writer, QA Engineer, Software Development Engineer at IPONWEB (CRITEO)

February 1, 2010 - Present

Hybrid technical role combining software quality assurance, automation, and documentation ownership. Contributes to intelligent ad-tech solutions through continuous testing, process optimization, and clear technical communication between developers, product managers, and end users. Designs and executes manual and automated tests, ensuring feature coverage and release stability. Develops and maintains user manuals, API references, release notes, and knowledge base articles. Collaborates with product managers and customers to troubleshoot software functionality and integration. Implements test automation frameworks to streamline repetitive test cases and reduce testing cycles. Establishes standardized QA processes and a comprehensive checklist to validate all features. Authored user-focused API documentation with real-world examples to improve usability and self-service support.

Insurance Manager at Afin Leasing Vostok

September 1, 2007 - February 1, 2010

Managed the full insurance lifecycle for leased vehicles: policy procurement, verification, claims coordination, and risk mitigation. Acted as liaison between lessees and insurers to ensure efficient coverage, compliance, and issue resolution. Conducted market research to evaluate providers, pricing, and terms; maintained an internal insurance database; consulted lessees on coverage and claims. Coordinated with insurers for settlements and timely processing of damages. Maintained centralized database tracking policies, payments, and claims; developed standards for documentation acceptance and insurer communications. Negotiated clauses to improve claim handling and prevent discrepancies.

Lead Translator, Head of Technical Documentation Translation Section at CBOSS Group

May 1, 2002 - September 1, 2007

Led translation and localization for CBOSS billing system and related telecom software. Managed end-to-end documentation, localization projects, and translation operations to deliver high-quality English materials. Oversaw software interface localization and English adaptation across platforms. Supervised translation workflows, including QA, terminology management, and delivery coordination. Created and maintained help files and user assistance systems; translated contracts and marketing materials; managed localization budgets and resource allocation.

System Engineer at MAS Elektronik AG

November 1, 1997 - March 1, 2002

Implemented and maintained system infrastructure; provided system engineering support including deployment, troubleshooting, and technical guidance for hardware and software environments.

System Engineer at InduSoft Ltd

March 1, 1997 - October 1, 1997

System engineering duties encompassing network and software support, deployments, and system integration tasks.

System Engineer at RealSCADA Ltd

August 1, 1996 - March 1, 1997

System engineering support for supervisory control and data acquisition environments; installation of updates and system monitoring.

System Engineer at VIRA INVEST Ltd

March 1, 1993 - August 1, 1996

Systems engineering responsibilities within financial/engineering contexts, including deployment and maintenance tasks.