Administrative & Operations professional with 7+ years of experience in HR, administrative support and business operations. Skilled in data management, reporting, client communication and operational coordination supporting large scale teams.

Mary Grace Gutang

Administrative & Operations professional with 7+ years of experience in HR, administrative support and business operations. Skilled in data management, reporting, client communication and operational coordination supporting large scale teams.

Available to hire

Administrative & Operations professional with 7+ years of experience in HR, administrative support and business operations. Skilled in data management, reporting, client communication and operational coordination supporting large scale teams.

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Work Experience

Administrative Assistant at ANR Unlimited Multipurpose Cooperative
July 1, 2018 - October 31, 2025
Consolidated and analyzed reports covering 4,000+ employees across multiple regions. Managed timekeeping and payroll hours for 80+ employees. Provided administrative and executive support to the Vice President/Chief Operating Officer, including reporting, coordination, and business communications. Prepared weekly, monthly, and annual executive and management reports. Coordinated with clients, government agencies, and internal teams while managing expense documentation and payment requests. Supported a sister company (8K MPC) with administrative tasks.
HR Assistant at Sanford Marketing Corporation
April 1, 2018 - June 30, 2018
Managed timekeeping and payroll hours for 100+ employees. Assisted in recruitment, screening, and onboarding processes. Supported employee engagement activities and HR operations.
Freelance English Tutor
September 1, 2017 - March 31, 2018
Provided one-on-one English lessons to an international student. Customized lesson plans based on student needs and progress. Built communication and interpersonal skills through personalized instruction.
Operations Assistant at ANR Unlimited Multipurpose Cooperative
January 1, 2017 - August 31, 2017
Supported the Vice President/Chief Operating Officer with operational coordination and executive support. Assisted with branch audits and traveled to multiple branches to support operational activities. Coordinated with internal teams and maintained operational records and documentation.
Concession Assistant at KCC Mall of GenSan
July 1, 2016 - December 31, 2016
Coordinated with buyers, suppliers, and internal teams across 20+ brands. Assisted in implementing promotional campaigns and sales events. Prepared and updated supplier contracts and documentation.
Customer Service Representative at Six Eleven Global Services and Solutions Inc.
April 1, 2016 - June 30, 2016
Handled 25+ inbound calls per shift regarding subscription services and billing concerns. Assisted customers with account cancellations while offering retention solutions and discounts. Resolved customer concerns efficiently and provided accurate product information.

Education

Bachelor's, Information Technology at STI College
June 1, 2012 - March 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Retail