Mubashara Akter

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Support Engineer at Abu Dhabi University
August 1, 2025 - Present
Hands-on IT support including ticket logging, Windows 11 upgrades, SCCM compliance, PC/domain setup, and clinical app installation for hospital systems. Supported endoscope equipment setup and presented at JCIA Education Fair (Healthcare Technology Chapter) for hospital staff.
IoT Engineer / IoT Competition Participant at Abu Dhabi University (IoT Team)
November 30, 2023 - October 6, 2025
Led hardware and software for a real-time rainfall tracking system using Raspberry Pi and sensors with wireless data transmission for environmental monitoring; awarded 1st place in a university-level IoT competition.
Hands-on IT Support at Hospital IT Department
August 1, 2024 - Present
Ticket logging, Windows 11 upgrades, SCCM compliance, PC/domain setup, and clinical app installations for hospital systems. Supported endoscopy room equipment setup and presented at JCIA Education Fair (Healthcare Technology Chapter).
Game Developer at Endless Studios
May 2, 2024 - October 6, 2025
Designed, planned, and modeled a murder mystery game titled 'Mystic Inner', developing game mechanics, storylines, puzzles, and 3D environments to create an immersive experience.
Hackathon Participant at Key2 Enable
May 2, 2025 - October 6, 2025
Led a hands-on solution in a hackathon to integrate people with detention into an environment, creating a dyslexia-friendly app to ease reading difficulties.

Education

Bachelor of Science in Computer Engineering at Abu Dhabi University
January 11, 2030 - October 6, 2025
Bachelor of Science in Computer Engineering at Abu Dhabi University
January 1, 2023 - December 31, 2024

Qualifications

CCNA: Introduction to Networks
January 1, 2023 - January 1, 2024
IoT Competition - 1st Place
November 1, 2023 - November 1, 2023

Industry Experience

Education, Software & Internet, Gaming, Healthcare, Professional Services