Available to hire
I’m Müge Ünlü, a Senior Product Designer based in Turkey with over 12 years of experience crafting user-centered, developer-friendly products. I specialize in building scalable design systems, streamlining design-to-dev handoffs, and delivering SaaS experiences that scale for enterprise clients.
My work blends research-led design, hands-on prototyping, and collaborative leadership to ship thoughtful, high-quality interfaces. I enjoy mentoring teams, refining processes, and partnering with product and engineering to turn complex problems into elegant, practical solutions.
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Work Experience
Design Team Lead at 1-800-Flowers
May 1, 2023 - PresentLed the development of a comprehensive multi-branded design system using Figma variables, improving consistency and handoff efficiency. Achieved 2× design consistency, a 40% reduction in design time, and 3× fewer handoff issues. Redesigned high-traffic platforms: corporategifts.1800flowers.com and 1800flowers.smartgift.com/dashboard. Engineered high-converting B2B landing pages and enterprise SaaS dashboards. Conducted usability testing and refined designs to elevate the user experience. Facilitated regular performance reviews and growth for team members.
Design Team Lead at SmartGift
March 1, 2022 - May 1, 2023Led the design team through feature development cycles, managed timelines, resources, and stakeholder expectations. Collaborated with front-end and back-end developers, QA engineers, project managers, marketing, and the VP of Product to deliver cohesive, high-impact UX. Introduced structured task management in Jira to ensure timely, high-quality design delivery. Created interactive prototypes, presented to stakeholders, and incorporated feedback to align with product goals. Simplified the gift-sending UX flow, enabling scalable campaign execution. Led UX improvements that increased campaign count by 47% from 2022 to 2023. Played a key role in SmartGift’s growth and acquisition by 1-800-Flowers.
Senior User Interface Designer at SmartGift
May 1, 2021 - March 1, 2022Developed token-based design systems to ensure a consistent brand experience. Spearheaded the design-to-development handover for smartgift.com and solutions.smartgift.com. Engineered interactive prototypes and flow charts for newly introduced features. Managed multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.
Product Designer at Freelance
January 1, 2011 - May 1, 2021Executed a diverse range of projects across travel, health, home appliances, e-commerce, children's platforms, rentals, dashboards, and blogs.
Web Designer at madebycat
January 1, 2007 - January 1, 2009Designed websites, microsites, email campaigns, and banners for clients including Shop&Miles, Siemens, Doğuş, BankPozitif, Soyak Yapı, Garanti Bank, and Doğu ş Automotive.
Web Designer at LobiCreative
June 1, 2005 - January 1, 2007Designed websites, emails and banners for medium-sized companies.
Intern at B/S/H
July 1, 2004 - August 1, 2004Interned in the Corporate Communications Department, working with Bosch, Siemens, and Gaggenau brands.
Art Director at Alafortanfoni
January 1, 2009 - January 1, 2010Created engaging websites, microsites, email campaigns, and banner designs for Atlasjet, Vestel, Signal, Regal, Whirlpool, Pınar, and Audi.
Education
Bachelor of Business Administration at Marmara University
January 1, 2001 - June 1, 2005Qualifications
Industry Experience
Retail, Software & Internet, Media & Entertainment, Professional Services
Experience Level
Expert
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