Munir Suteja Siregar
I’m Munir Suteja Siregar, a customer-focused marketing and operations professional with 5+ years of leadership experience.
About
I’m Munir Suteja Siregar, a customer-focused marketing and operations professional with 5+ years of leadership experience. I enjoy working directly with people—listening to customer needs, explaining products clearly, and resolving complaints quickly with a friendly, service-first approach.
- 4 years' experience
- Joined October 2026
Skills· 8
Languages
- EnglishIntermediate
- ArabicAdvanced
Industry experience
- Real Estate & Construction
- Retail
- Consumer Goods
- Professional Services
- Wholesale & Distribution
Work experience
Led end-to-end bottled drinking water projects, from analyzing client requirements and preparing project calculations to closing equipment deals and supporting business setup, production, and operational launch.
Delivered end-to-end customer service across inquiries, presentations, negotiations, and after-sales support to maintain high customer satisfaction. Trained and supervised 12+ staff to strengthen engagement and communication. Managed customer escalations with empathetic, professional solutions and coordinated events/promotions with direct interaction with hundreds of customers and stakeholders.
Served as primary customer contact, maintaining strong relationships and resolving service issues effectively. Coordinated cross-department communication among sales, legal, and finance for clarity and trust. Conducted client consultations and guided purchasing decisions with strong product knowledge, contributing to record-high sales performance.
Education
Certifications and awards
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