I am a dedicated and highly motivated professional with strong experience in retail operations and team leadership. Over the past year, I have held the position of Shift Leader at H&M, where I honed my skills in team management and delivering exceptional customer service. I am committed to advancing my career in management, eager to learn new methodologies, and continuously improve my professional competencies.…

NECULA NADIRA ALEXANDRA

I am a dedicated and highly motivated professional with strong experience in retail operations and team leadership. Over the past year, I have held the position of Shift Leader at H&M, where I honed my skills in team management and delivering exceptional customer service. I am committed to advancing my career in management, eager to learn new methodologies, and continuously improve my professional competencies.…

Available to hire

I am a dedicated and highly motivated professional with strong experience in retail operations and team leadership. Over the past year, I have held the position of Shift Leader at H&M, where I honed my skills in team management and delivering exceptional customer service. I am committed to advancing my career in management, eager to learn new methodologies, and continuously improve my professional competencies.

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Skills

Experience Level

Language

English
Fluent
French
Intermediate
Spanish; Castilian
Advanced

Work Experience

Shift Leader at H&M
January 1, 2024 - January 1, 2026
Supervised and coordinated daily store operations, ensuring smooth workflow and high performance from the team. Developed strong leadership skills by managing staff schedules, delegating tasks, and maintaining team motivation. Ensured excellent customer service standards, addressing customer needs and handling complaints efficiently. Contributed to achieving sales targets and improving overall store performance.
Volunteer Group Coordinator
January 1, 2019 - January 1, 2022
Led and coordinated a team of volunteers for various community projects and events. Developed excellent public speaking and interpersonal communication skills. Organized meetings, delegated responsibilities, and ensured the efficient execution of activities. Strengthened teamwork abilities and learned how to effectively manage group dynamics.

Education

Bachelor's Degree at University of Bucharest
January 1, 2023 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail

Skills

Experience Level