J

I'm a dedicated and results-driven professional with a background in graphic design, branding, and data-related tasks gained through freelance work and customer service roles.

About

I’m a dedicated and results-driven professional with a background in graphic design, branding, and data-related tasks gained through freelance work and customer service roles.

I’m passionate about learning and growth, eager to contribute to a dynamic team, and ready to make a real impact through strong communication, problem-solving, and creative design.

  • 2 years' experience
  • Joined December 2025

Languages

  • EnglishFluent
  • FrenchFluent
  • ArabicFluent
  • HindiIntermediate

Industry experience

  • Computers & Electronics
  • Media & Entertainment
  • Education
  • Professional Services
  • Software & Internet
  • Retail

Work experience

Customer Service · TronixartFeb 2023 – Sep 2023 · 8 mos

Supported customers by addressing inquiries, resolving issues, and providing product information, ensuring a positive experience. Maintained accurate records of interactions, contributing to improved service processes. Enhanced communication, problem-solving, and multitasking abilities through daily interactions.

Graphic Designer · FreelanceJan 2021 – Dec 2023 · 3 yrs

Crafted branding, marketing materials, and web graphics tailored to client needs, delivering high-quality visuals from concept to completion. Leveraged Adobe Creative Suite to enhance creativity, project management, and client communication skills.

Education

Bachelor's degree · University of Humanities and Economics Lodz2024 – 2025
Technical Baccalaureate in Mechanical Engineering · Technical High School Mohammedia, Morocco2020 – 2023
Technical Baccalaureate in Mechanical Engineering · Technical High School Mohammedia, Morocco2020 – 2023
Bachelor's degree · University of Humanities and Economics Lodz2024 – 2025

Certifications and awards· 6

IELTS (International English Language Testing System)2024 – 2025
Powerful Functions in Excel (Alison)2024 – 2025
Google Career Certificate: Data Analytics2025
IELTS2024 – 2025

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