Developed and implemented social media strategies, created content calendars, and designed graphic and written content. Managed content and publishing across social platforms using SocialPilot, Meta Business Suite, Hootsuite, and Later. Provided community and customer service management for social channels, stayed current on social media marketing trends, and produced monthly reporting with KPIs and analytics. Supported general marketing administration tasks.

Marketing Officer at Grimsby Institute

October 1, 2022 - December 31, 2022

Created and managed social media content using Canva and Photoshop, maintaining content calendars via SocialPilot. Supported social media strategy development, set up Facebook/Google and Instagram ads, and reported performance analytics based on KPIs. Conducted market research and tracked trends. Managed community and customer service across social platforms, assisted with writing press releases, supported copywriting across social media, and provided reporting on campaign performance.

Social Media Content Creator at Hitch Taxi

November 1, 2021 - May 31, 2022

Produced graphic and social content across platforms using Canva and Photoshop. Wrote and drafted social media copy, managed content calendars using Meta Business Suite, and developed and implemented a social media strategy. Set up Facebook and Instagram ads, researched and identified suitable influencers and competitors for collaborations, and produced analysis reports on content performance. Managed community/customer service across Instagram, Facebook, TikTok, and LinkedIn, and stayed aligned with current social media trends.

Creative Marketing Executive at Aegis People Recruitment / Aegis Business Services

May 1, 2021 - November 30, 2021

Created and designed posts and reels using Canva and Photoshop and handled copywriting across all social platforms. Managed social media accounts and content calendars, developed and implemented social media strategy, and provided community/customer service management across platforms. Set up Facebook/Google and Instagram ads and reported analytics using KPIs. Updated and edited the website via WordPress and supported blog posting.

Email Marketing Admin Assistant / Digital and Social Media Marketing Assistant at Anglo Skills College

January 1, 2020 - June 30, 2020

Handled calls and enquiries, created timetables, and supported attendance and staff time-sheet updates and database updates. Responded to emails from external and internal stakeholders and managed confidential data. Coordinated student attendance and tutor availability, organized office operations (diary updates, appointments, photocopying, filing, and general office running), managed office inventory, and created social media content for Twitter/LinkedIn/Instagram/Facebook using Canva and Photoshop. Managed a social media content calendar using SocialPilot and handled community/customer service across social channels.