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Hello! I'm Nancy Reyes Suazo, a proactive business professional who supports leadership through executive assistance, project management, and operational coordination across international teams. I enjoy turning complex challenges into efficient workflows, building strong relationships with clients, and delivering measurable results. With experience spanning AIG, AT&T, Language Line Solutions, Marsh/McLennan, and creative agencies, I specialize in data-driven reporting, onboarding, brand collaboration, and cross-functional project execution. I thrive in fast-paced environments and am fluent in English and Portuguese, comfortable with global teams and diverse brands.…Hello! I'm Nancy Reyes Suazo, a proactive business professional who supports leadership through executive assistance, project management, and operational coordination across international teams. I enjoy turning complex challenges into efficient workflows, building strong relationships with clients, and delivering measurable results. With experience spanning AIG, AT&T, Language Line Solutions, Marsh/McLennan, and creative agencies, I specialize in data-driven reporting, onboarding, brand collaboration, and cross-functional project execution. I thrive in fast-paced environments and am fluent in English and Portuguese, comfortable with global teams and diverse brands.

Nancy Reyes Suazo

Project Manager, Designer, Brand Designer, +2

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Hello! I'm Nancy Reyes Suazo, a proactive business professional who supports leadership through executive assistance, project management, and operational coordination across international teams. I enjoy turning complex challenges into efficient workflows, building strong relationships with clients, and delivering measurable results. With experience spanning AIG, AT&T, Language Line Solutions, Marsh/McLennan, and creative agencies, I specialize in data-driven reporting, onboarding, brand collaboration, and cross-functional project execution. I thrive in fast-paced environments and am fluent in English and Portuguese, comfortable with global teams and diverse brands.…Hello! I'm Nancy Reyes Suazo, a proactive business professional who supports leadership through executive assistance, project management, and operational coordination across international teams. I enjoy turning complex challenges into efficient workflows, building strong relationships with clients, and delivering measurable results. With experience spanning AIG, AT&T, Language Line Solutions, Marsh/McLennan, and creative agencies, I specialize in data-driven reporting, onboarding, brand collaboration, and cross-functional project execution. I thrive in fast-paced environments and am fluent in English and Portuguese, comfortable with global teams and diverse brands.

Available to hire

Hello! I’m Nancy Reyes Suazo, a proactive business professional who supports leadership through executive assistance, project management, and operational coordination across international teams. I enjoy turning complex challenges into efficient workflows, building strong relationships with clients, and delivering measurable results.

With experience spanning AIG, AT&T, Language Line Solutions, Marsh/McLennan, and creative agencies, I specialize in data-driven reporting, onboarding, brand collaboration, and cross-functional project execution. I thrive in fast-paced environments and am fluent in English and Portuguese, comfortable with global teams and diverse brands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Portuguese

Advanced

Work Experience

Lead Account Executive at AIG

April 1, 2021 - July 1, 2022

Led a portfolio of 15,000+ clients for LAC, Spain and Portugal; owned email client data intake; trained and coordinated international teams in Kuala Lumpur and Guangzhou; managed escalated cases with timely resolutions and diligent follow-ups; created weekly and monthly area manager reports; facilitated daily ~500 emails and optimized forms.

Order Experience Analyst at AIG

April 1, 2021 - July 1, 2022

Supported order lifecycle and project delivery, including Emirates Brazil Travel Insurance initiatives; collaborated cross-functionally to improve order processing and customer experience.

C&C Executive (Billing and Retention) at AT&T Proximity

June 1, 2019 - September 1, 2020

Billing and retention-focused role supporting customer accounts, cross-functional coordination, and stakeholder communication.

Interpreter at Language Line Solutions Inc.

October 1, 2018 - May 1, 2019

Consecutive/interpreting support for multilingual communications.

Senior Executive Assistant at Oliver Wyman/Marsh McLennan

July 1, 2022 - September 1, 2023

Tracked monthly metrics, budgets, and expense reports; event and meeting coordination; updated and maintained customer and lead data in Draft; reviewed and executed marketing materials and agreements using Microsoft Suite and related tools; experience with Oracle ERP, Microsoft Dynamics 365, and DocuSign.

Creative Executive Assistant at 100 Celsius Marketing Agency

March 1, 2024 - Present

Client onboarding; collection of brand assets; development of cohesive brand boards; email flow design; template setup in Figma/Klaviyo/Iterable; ensured brand consistency and streamlined workflows across campaigns for multiple brands.