NC

Narah Costa

Available to hire

I am a customer-facing professional with nearly five years of experience in customer support, call centers, and frontline hospitality roles. I enjoy clear communication, problem solving, and helping teams run smoothly.

About

I am a customer-facing professional with nearly five years of experience in customer support, call centers, and frontline hospitality roles. I enjoy clear communication, problem solving, and helping teams run smoothly.

Currently self-employed, I edit podcast episodes.

  • 7 years' experience
  • Joined April 2026

Skills· 1

Languages

  • EnglishAdvanced
  • PortugueseIntermediate

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 9 roles

Glaze Team Member · Rodeo DoughnutsJul 2024 – Present · 2 yrs 5 mos

Decoration of doughnuts and dispatching online orders; ongoing duties related to online order fulfillment.

Glaze Team Member · Rodeo DoughnutsJun 2023 – Jun 2024 · 1 yr 1 mo

Decoration of doughnuts and dispatching online orders; assisting with production and fulfillment tasks.

Customer Recruiter · Glaze Team / Rodeo DoughnutsJun 2023 – Sep 2023 · 4 mos

Customer recruitment for data analysis; involvement in team activities at Rodeo Doughnuts, including decoration and related tasks.

Content Moderator · Teleperformance PortugalMay 2021 – Jun 2023 · 2 yrs 2 mos
Customer Support · Teleperformance PortugalApr 2021 – Jun 2023 · 2 yrs 3 mos
Call Center Assistant · Teleperformance PortugalApr 2020 – Apr 2021 · 1 yr 1 mo
Receptionist · easyHotel Lisbon (Marquês de Pombal)Mar 2019 – May 2019 · 3 mos
Promoter · BTL for the Stand of the Portuguese Association of HotelsMar 2019 – Mar 2019 · 1 mo

Education

Vocational High School · Gostinho Roseta - Tourism2019
Technical Course in Tourism and Related Activities · London Piercing Academy2016 – 2019

Certifications and awards

Body piercing certification (waist piercing and microdermals)2016 – 2026

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