Available to hire
I’m Nuria Arbat, a multilingual professional based in Dubai, blending hospitality experience with AI/ML data annotation work. I enjoy bridging user experience with technology, focusing on improving speech recognition interfaces and data visualization to drive ML improvements.
I thrive in fast-paced environments, capable of working independently or in teams, with strong attention to detail and a passion for learning. I’m excited to apply AI/ML and NLP to enhance virtual assistant capabilities while delivering excellent customer service and efficient front-office operations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Advanced
French
Intermediate
Catalan; Valencian
Advanced
Work Experience
Call Center Representative at Med Care
January 1, 2026 - PresentOwn visa holder; check-in/check-out and reservation management for individuals and groups; manage reservations, greet customers and visitors; respond to telephone inquiries and transfer calls; handle payments; billing and administrative tasks; resolve customer complaints; support frontline and administrative operations in a fast-paced healthcare environment.
Front Desk Receptionist at Hotel Presidente
November 2, 2018 - September 20, 2020Greet clients, provide information, manage reservations, coordinate with medical departments to ensure a smooth guest experience; answer questions and direct visitors; handle check-in/check-out processes.
Front Desk Receptionist at Hotel Montecarlo Roses
May 1, 2017 - October 31, 2018Greet clients, provide information, manage reservations, coordinate arrivals and departures; respond to inquiries and organize schedules to ensure smooth operation.
Receptionist / Front Desk at CEI Group Finques Company
May 1, 2016 - November 2, 2017Planning, scheduling and supervising the work of other reception employees; registration of guests and reservations; management of office tasks and communications; coordinating with transport and service areas.
Travel Agent at Viajes Ic Tin e u Travel Agency
April 1, 2015 - November 2, 2016Arranged travel plans, bookings, and payments; assisted guests with arrivals and departures; provided travel guidance and coordinated with transportation services.
Front Desk Receptionist at Hotel President Figueres
November 1, 2018 - September 1, 2020Greeted clients, provided information and superior service; managed check-in/check-out, spoke with guests, and coordinated with hotel departments to ensure smooth operations.
Front Desk Receptionist at Hotel Monte Carlo Roses
May 1, 2017 - October 1, 2018Greeted clients, provided information and superior service; handled calls, scheduled appointments, maintained client records, and supported front-office operations.
Receptionist at Ce Group Finques
May 1, 2016 - November 1, 2017Planned and supervised reception staff, processed arrivals/departures and payments, confirmed reservations, and communicated with hotel departments to assist guests.
Travel Agent at Viatges Ictineu Travel Agency
April 1, 2015 - November 1, 2016Coordinated travel arrangements, planning and scheduling itineraries, processing payments, and providing information and support to clients.
AI/ML Annotation Analyst at Apple Inc.
November 1, 2020 - November 1, 2026Work on iOS interfaces to improve speech recognition and user experience. Develop data visualization tools to suggest improvements in machine learning processes and translate insights into tangible enhancements. Able to work independently or in teams within fast-paced technical environments and adapt to ambiguous projects. Focused on NLP/ML applications to enhance virtual assistant capabilities; maintain high attention to detail and strong proofreading skills.
Receptionist at CEI Group Finques Company
May 1, 2016 - November 1, 2017Planned and supervised the work of receptionist staff; processed arrivals/departures and guest payments; confirmed reservations, reviewed information, registered guests, and provided information on services; coordinated with hotel departments and transportation needs; managed office supplies and set up information filing systems.
Education
Bachelor’s in Tourism & Hospitality Management at University of Girona, Spain
January 1, 2007 - January 1, 2010Bachelor’s in Tourism & Hospitality Management at University of Girona
January 11, 2030 - June 11, 2026Bachelor's in Tourism & Hospitality Management at University of Girona
January 1, 2007 - January 1, 2010Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Healthcare, Education, Media & Entertainment, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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