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AI/ML annotation analyst with 5+ years of experience supporting user-centric and data-driven improvements, including speech recognition interface enhancements. Combines strong customer service background with analytical thinking, attention to detail, and multilingual communication to translate insights into measurable improvements.…

Nuria Rbat

Data Analyst, Data Annotator, Data Scientist, +6

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AI/ML annotation analyst with 5+ years of experience supporting user-centric and data-driven improvements, including speech recognition interface enhancements. Combines strong customer service background with analytical thinking, attention to detail, and multilingual communication to translate insights into measurable improvements.…

Available to hire

AI/ML annotation analyst with 5+ years of experience supporting user-centric and data-driven improvements, including speech recognition interface enhancements. Combines strong customer service background with analytical thinking, attention to detail, and multilingual communication to translate insights into measurable improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

French

Advanced

Catalan; Valencian

Advanced

German

Intermediate

Work Experience

Call Center Representative at MedCare l Dubai, UAE

January 1, 2026 - Present

Managed check-in/check-out and reservations for individuals and groups, coordinated group logistics, and ensured smooth guest experiences. Answered phone inquiries professionally, transferred calls, handled cash/credit card payments, supported billing and secretarial tasks, and resolved customer complaints. Coordinated with medical departments, maintained accurate records and updated CRM systems, and provided multilingual customer support while ensuring confidentiality and compliance. Supported front-desk and administrative operations in a fast-paced healthcare environment.

Call Center Representative at Med Care

January 1, 2026 - Present

Own visa holder; check-in/check-out and reservation management for individuals and groups; manage reservations, greet customers and visitors; respond to telephone inquiries and transfer calls; handle payments; billing and administrative tasks; resolve customer complaints; support frontline and administrative operations in a fast-paced healthcare environment.

AI/ML Annotation Analyst at AI/ML projects (unspecified)

November 1, 2020 - November 1, 2026

Worked on an iOS interface initiative to improve speech recognition for better user experience by collecting/annotating and analyzing ML-relevant data, and translating findings into practical improvements in the machine learning process. Organized work independently or in a team environment, adapting quickly to new and ambiguous tasks while maintaining high attention to detail and strong documentation/proofreading quality. Collaborated with/leveraged modern AI approaches, particularly NLP and ML, to support virtual assistant capability enhancements.

AI/ML Annotation Analyst at Apple Inc.

November 1, 2020 - November 1, 2026

Work on iOS interfaces to improve speech recognition and user experience. Develop data visualization tools to suggest improvements in machine learning processes and translate insights into tangible enhancements. Able to work independently or in teams within fast-paced technical environments and adapt to ambiguous projects. Focused on NLP/ML applications to enhance virtual assistant capabilities; maintain high attention to detail and strong proofreading skills.

Front Desk Receptionist at Hotel Presidente

November 2, 2018 - September 20, 2020

Greet clients, provide information, manage reservations, coordinate with medical departments to ensure a smooth guest experience; answer questions and direct visitors; handle check-in/check-out processes.

Front Desk Receptionist at Hotel President, Figueres, Spain

November 1, 2018 - September 1, 2020

Front Desk Receptionist at Hotel President Figueres

November 1, 2018 - September 1, 2020

Greeted clients, provided information and superior service; managed check-in/check-out, spoke with guests, and coordinated with hotel departments to ensure smooth operations.

Front Desk Receptionist at Hotel Montecarlo, Roses, Spain

May 1, 2017 - October 1, 2018

Greeted clients, provided information, handled calls, collected personal information, and managed schedules to ensure smooth office operations. Maintained accurate client records, supported office database management, mailing and payroll distribution, and handled front-office data and logistics. Set up and maintained filing systems, confirmed appointments, answered/relayed phone calls and electronic inquiries, organized office supplies and inventory, directed visitors, handled incoming emails and information flow, and supported travel-related booking tasks and marketing materials display.

Front Desk Receptionist at Hotel Monte Carlo Roses

May 1, 2017 - October 1, 2018

Greeted clients, provided information and superior service; handled calls, scheduled appointments, maintained client records, and supported front-office operations.

Front Desk Receptionist at Hotel Montecarlo Roses

May 1, 2017 - October 31, 2018

Greet clients, provide information, manage reservations, coordinate arrivals and departures; respond to inquiries and organize schedules to ensure smooth operation.

Receptionist and Customer Service (Real estate) at Bolgart Hotel / Bolgart, WA, Australia

May 1, 2016 - November 1, 2017

Receptionist at CEI Group Finques Company

May 1, 2016 - November 1, 2017

Planned and supervised the work of receptionist staff; processed arrivals/departures and guest payments; confirmed reservations, reviewed information, registered guests, and provided information on services; coordinated with hotel departments and transportation needs; managed office supplies and set up information filing systems.

Receptionist at Ce Group Finques

May 1, 2016 - November 1, 2017

Planned and supervised reception staff, processed arrivals/departures and payments, confirmed reservations, and communicated with hotel departments to assist guests.

Receptionist / Front Desk at CEI Group Finques Company

May 1, 2016 - November 2, 2017

Planning, scheduling and supervising the work of other reception employees; registration of guests and reservations; management of office tasks and communications; coordinating with transport and service areas.

Front Desk Receptionist at Cei Grup Figueres (Llançà), Spain

April 1, 2015 - November 1, 2016

Planned, scheduled, and supervised other reception staff. Processed guest arrivals and departures including payments, confirmed reservations and reviewed annotated information in the system, registered guests and reservations, handled office tasks, offered services, responded to information requests, coordinated with hotel departments, and supported transportation arrangements and guest transit needs.

Travel Agent at Viatges Ictineu Travel Agency

April 1, 2015 - November 1, 2016

Coordinated travel arrangements, planning and scheduling itineraries, processing payments, and providing information and support to clients.

Travel Agent at Viajes Ic Tin e u Travel Agency

April 1, 2015 - November 2, 2016

Arranged travel plans, bookings, and payments; assisted guests with arrivals and departures; provided travel guidance and coordinated with transportation services.

Travel Agent at Vitajes Cinetic u Travel Agency

April 1, 2014 - November 1, 2016

Researched travel options and presented best deals aligned to customer requirements and budgets. Ensured reservations were processed accurately, responded promptly and courteously to phone inquiries, prepared cost-effective travel plans, provided excellent customer service, and managed travel bookings for rail, hotel, domestic and international flights. Ensured travel brochures and promotional materials were displayed, handled marketing and sales of packages and hotel-related products, arranged accommodations, and managed car rental and train/air tickets reservations. Provided travel guidance and ensured correct reservation dates.