Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work. I've led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.…Hi, I'm Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work. I've led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.

Anastasia Melnik

Project Manager, Social Media Manager, Content Producer, +2





Hi, I'm Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work. I've led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.…Hi, I'm Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work. I've led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.

Available to hire

Hi, I’m Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work.

I’ve led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.

Skills

Microsoft Excel

Leadership

Experience Level

Microsoft Excel

Expert

Leadership

Expert

Language

Russian

Fluent

English

Advanced

Estonian

Intermediate

Work Experience

Customer Support Specialist at Saulė IT

January 1, 2023 - January 1, 2024

Provided customer support via email in a formal and professional style. Worked with Excel sheets, payment systems, and internal databases. Resolved website errors, helped maintain correct site functionality. Handled customer conflicts and provided effective solutions. Ensured smooth and accurate processing of customer requests.

Shift Leader at Olaf Grill Resto

January 1, 2021 - January 1, 2023

Organized staff workflow and monitored restaurant operations. Conducted inventory checks and supervised documentation accuracy. Trained junior waiters and maintained service standards. Managed cash counting, daily reports, and internal documentation. Delivered high-quality customer service in a fast-paced environment.

Waitress at Burger and Ribs

January 1, 2019 - January 1, 2021

Provided customer service in a high-load environment. Handled cash register operations and daily cash reports. Ensured positive communication and guest satisfaction.