Anastasia Melnik
Hi, I'm Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration.
About
Hi, I’m Anastasia Melnik, a motivated and people-oriented professional with experience in customer support, social media management, documentation, and office administration. I enjoy helping teams stay organized and delivering reliable results across remote and on-site work.
I’ve led Erasmus+ youth programs, organized groups, and coordinated international projects. I communicate clearly, take responsibility, and thrive in collaborative environments, whether working with a small team or across multiple time zones.
- 5 years' experience
- Joined December 2025
Skills· 2
Languages
- RussianFluent
- EnglishAdvanced
- EstonianIntermediate
Industry experience
- Media & Entertainment
- Professional Services
- Education
- Non-Profit Organization
- Travel & Hospitality
Work experience
Provided customer support via email in a formal and professional style. Worked with Excel sheets, payment systems, and internal databases. Resolved website errors, helped maintain correct site functionality. Handled customer conflicts and provided effective solutions. Ensured smooth and accurate processing of customer requests.
Organized staff workflow and monitored restaurant operations. Conducted inventory checks and supervised documentation accuracy. Trained junior waiters and maintained service standards. Managed cash counting, daily reports, and internal documentation. Delivered high-quality customer service in a fast-paced environment.
Provided customer service in a high-load environment. Handled cash register operations and daily cash reports. Ensured positive communication and guest satisfaction.
Education
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