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I am a psychology graduate with a strong passion for working with people, thriving in roles that require organization, clear communication, and a proactive mindset. I enjoy applying my academic background to administrative tasks, helping teams run smoothly, and delivering reliable support. With hands-on experience in onboarding, personal assistance, and content creation for social media, I am motivated to grow a long-term career in executive administration and operations within dynamic teams.…I am a psychology graduate with a strong passion for working with people, thriving in roles that require organization, clear communication, and a proactive mindset. I enjoy applying my academic background to administrative tasks, helping teams run smoothly, and delivering reliable support. With hands-on experience in onboarding, personal assistance, and content creation for social media, I am motivated to grow a long-term career in executive administration and operations within dynamic teams.

Nathalie Joseph Makhlouf

Content Creator, Social Media Manager, Audio Transcriber, +4

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I am a psychology graduate with a strong passion for working with people, thriving in roles that require organization, clear communication, and a proactive mindset. I enjoy applying my academic background to administrative tasks, helping teams run smoothly, and delivering reliable support. With hands-on experience in onboarding, personal assistance, and content creation for social media, I am motivated to grow a long-term career in executive administration and operations within dynamic teams.…I am a psychology graduate with a strong passion for working with people, thriving in roles that require organization, clear communication, and a proactive mindset. I enjoy applying my academic background to administrative tasks, helping teams run smoothly, and delivering reliable support. With hands-on experience in onboarding, personal assistance, and content creation for social media, I am motivated to grow a long-term career in executive administration and operations within dynamic teams.

Available to hire

I am a psychology graduate with a strong passion for working with people, thriving in roles that require organization, clear communication, and a proactive mindset. I enjoy applying my academic background to administrative tasks, helping teams run smoothly, and delivering reliable support.

With hands-on experience in onboarding, personal assistance, and content creation for social media, I am motivated to grow a long-term career in executive administration and operations within dynamic teams.

Skills

Canva

Microsoft Office

Microsoft Excel

Experience Level

Canva

Expert

Microsoft Office

Expert

Language

Arabic

Fluent

English

Fluent

French

Fluent

Work Experience

Onboarding Agent at Dolphin Call

September 1, 2015 - Present

Contact a diverse international client base across Africa and Europe to collect all required documentation for onboarding, verification, and processing; review and validate documents for accuracy, completeness, and compliance with internal policies and applicable regulatory standards; coordinate with internal teams and external agents to resolve discrepancies; conduct timely follow-ups to ensure a smooth onboarding process; maintain accurate client records and data integrity; escalate information gaps to avoid operational bottlenecks; adhere to SLAs and compliance requirements; contribute to process improvements and client satisfaction.

Personal Assistant at Zeina Akar Institute

August 1, 2014 - September 1, 2015

Schedule and coordinate client appointments year-round; manage employees’ schedules based on performance and time management; plan and execute employer events; assist with travel arrangements; manage communications with clients; oversee inventory and large-scale stock system; create, edit, and publish content across social media platforms; ensure smooth operations and professional client interactions.

Personal Assistant at Joe Artworks Tattoo Shop

February 1, 2022 - January 1, 2024

Manage client appointments and staff schedules; handle incoming calls and emails; communicate with clients and suppliers to ensure consistent product availability; oversee stock management.

Intern at Hopital Psychiatrique De La Croix

September 1, 2023 - June 1, 2024

Internship experience supporting hospital activities at Jal El Dib from September 2023 to June 2024; assisted with administrative tasks, patient coordination, and documentation; collaborated with the clinical team to facilitate care and ensure smooth administrative operations; gained exposure to healthcare administration.